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16GB RAM 1TB SSD Intel Core i7 17.3 Inch 1920 x 1080 Iris Xe Graphics Wi-Fi 6 Windows 11 Home 41Wh Silver 6W826EA#UUG

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€1,119.00
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SKU 6W826EA#UUG
EAN 0196786581632
Brand HP
CPU Intel Core i7
CPU Core Count 10
RAM 16GB
RAM Type DDR4
RAM Speed 3200 MHz
GPU Family Intel
GPU Chipset Intel Iris Xe Graphics
Storage 1TB
Storage type SSD
Screen size 17.3 Inch
Resolution 1920 x 1080
LCD Type IPS
Touch Screen
Keyboard Layout AZERTY BE
Connectivity 3.5mm, Bluetooth, HDMI, USB 3.0 Type A
Operating System Windows 11 Home
Color Silver
Battery Capacity (Wh) 41
Builtin Speakers
Wifi Version Wi-Fi 6
  • Processeur Intel® Coreâ„¢ i7-1255U (jusqu’à 4,7 GHz avec la technologie Intel® Turbo Boost, mémoire cache L3 12 Mo, 10 cÅ“urs, 12 threads)
  • Windows 11 Famille
  • Écran Full HD d’une diagonale de 43,9 cm (17,3 pouces)
  • Carte graphique Intel® Iris® Xᵉ
  • 16 GB memory; 1 TB SSD storage


HP 17-cn2010nb.

Type de produit: Ordinateur portable, Format: Boîte coquille.

Famille de processeur: Intel® Core™ i7, Modèle de processeur: i7-1255U.

Taille de l'écran: 43,9 cm (17.3"), Type HD: Full HD, Résolution de l'écran: 1920 x 1080 pixels.

Mémoire interne: 16 Go, Type de mémoire interne: DDR4-SDRAM.

Capacité totale de stockage: 1 To, Supports de stockage: SSD.

Modèle d'adaptateur graphique inclus: Intel Iris Xe Graphics.

Système d'exploitation installé: Windows 11 Home.

Couleur du produit: Argent.

Poids: 2,08 kg




Travaillez toute la journée sans interruption grâce à un processeur Intel®

Gérez facilement plusieurs tâches en même temps grâce au puissant processeur Intel®[1], à la technologie Wi-Fi rapide et à une grande capacité de stockage.



Doubles haut-parleurs avant

Montez le volume pour vos morceaux de musique, films ou jeux préférés. Lorsque la sortie audio est orientée vers vous, rien ne vient s'interposer entre vous et vos loisirs.



Clavier rétroéclairé avec pavé numérique intégré

Poursuivez vos activités, même dans les pièces faiblement éclairées ou sur les vols de nuit. Avec un clavier rétroéclairé et un pavé numérique intégré, vous pouvez réaliser vos saisies confortablement dans plusieurs environnements.



À vous la sérénité : nous sommes là pour vous

Avec le confort d’un pavé tactile agrandi et de HP Fast Charge[4], créez et visualisez en toute simplicité.



Un affichage plus grand pour une productivité optimisée

Profitez de l’écran haute résolution à cadre étroit de 17,3 pouces et du clavier à charnière pour une saisie plus naturelle.



Durable et écoresponsable

Judicieusement conçu, cet ordinateur est fabriqué à partir de plastiques recyclés[3] et certifié EPEAT® Gold[2] et ENERGY STAR®.



Une toute nouvelle perspective

Depuis la nouvelle version du menu Démarrer jusqu’aux nouvelles façons de vous connecter à vos contacts, actualités, jeux et contenus préférés, Windows 11 est le lieu idéal pour penser, s’exprimer et créer de manière naturelle. [4]



Un processeur dynamique qui s'adapte à vous pour des performances multitâches accrues

Les processeurs Intel® Core™ de 12ème génération distribuent les performances là où vous en avez le plus besoin, vous permettant de gagner du temps et de faire ce que vous voulez vraiment. [1]



Carte graphique Intel® Iris® Xᵉ

Performances impressionnantes pour la création, le jeu et le divertissement. Un nouveau niveau de performances graphiques et des visuels nets et époustouflants, le tout avec la commodité d’un ordinateur portable fin et léger. [5]



Anti-scintillement

Grâce à la technologie de gradation CC, qui commande la luminosité en ajustant le courant continu plutôt qu’en actionnant le rétroéclairage, nous pouvons supprimer le scintillement de l’écran pour un affichage plus confortable. [6]



Ecran Full HD

Asseyez-vous et profitez de visuels et d’images extrêmement nets grâce à une qualité de 2 millions de pixels. La résolution 1920 x 1080 offre une nouvelle dimension à tout votre contenu numérique. [7]



Panneau antireflets

Grâce à ce panneau antireflets, vous pouvez profiter du soleil tout en utilisant votre ordinateur. Utilisez votre ordinateur en extérieur grâce à l'écran antireflet.



Les touches du clavier contiennent du plastique recyclé post-consommation

Nous apportons une conception plus durable à nos claviers en utilisant des touches en plastique recyclé post-consommation. [8]



Offre Adobe

Bénéficiez d’une version d’essai gratuite d’un mois avec les meilleures applications de créativité et de productivité d’Adobe pour l’achat d’un ordinateur HP. [9]



HP Fast Charge

Lorsque la batterie de votre ordinateur portable est faible, vous ne souhaitez pas attendre des heures avant qu’elle soit rechargée. Éteignez votre appareil et passez de 0 à 50 % de charge en 45 minutes environ. [10]



Stockage sur disque SSD PCIe

Démarrez votre ordinateur en quelques secondes avec jusqu’à 1 To de stockage ultra-rapide SSD PCIe.



Facilité de connexion

Profite de vitesses plus rapides, de performances améliorées et d’une capacité accrue grâce à la carte sans fil Wi-Fi 6 et Bluetooth® 5.3. [11]



Compatible MU-MIMO

Si vous avez plusieurs périphériques MU-MIMO dans votre maison, la prise en charge MU-MIMO fonctionne en combinaison avec un routeur MU-MIMO afin de maximiser le trafic réseau pour une expérience en ligne plus lisse.



Doubles haut-parleurs

Profitez pleinement de votre musique, de vos films ou de vos jeux préférés grâce aux doubles haut-parleurs stéréo.



Mémoire double canal

La technologie double canal améliore les performances du système grâce au fonctionnement simultané des deux canaux qui permet de doubler la vitesse de communication entre le contrôleur de mémoire et la RAM.



Port USB Type-C®, vitesse de transfert de 5 Gbit/s

Connectez votre stockage externe grâce à ce port USB Type-C®, offrant une vitesse de transfert de 5 Gbit/s. De plus, il est réversible et simple à connecter. Vous pouvez donc le brancher indifféremment dans un sens ou dans l’autre.



Veille moderne connectée

Ne manquez aucun e-mail, aucune notification du calendrier et aucun autre événement, même quand vous n'utilisez pas votre PC. Votre PC reste connecté pour des mises à jour instantanées.





Spécifiquement conçu pour offrir un écran plus grand et des performances optimales
L’ordinateur portable HP 17,3 pouces a été soigneusement conçu. Bénéficiez de performances fiables grâce à un processeur Intel®[1], une connexion Wi-Fi rapide et une grande capacité de stockage. Profitez de plus de confort avec un écran bord-à-bord de 17,3 pouces, un pavé tactile plus grand et une conception à charnière. Cet ordinateur est également certifié EPEAT® Gold[2] et ENERGY STAR® et contient du plastique recyclé post-consommation[3].

La garantie limitée de 2 ans (2/2/0) couvre les pièces et la main-d’œuvre pendant 2 ans. Pas de réparation sur site. Les conditions générales varient selon le pays. Certaines restrictions et exclusions s’appliquent. Service d’assistance inclus: Service HP 2 ans Ord. port. avec 2 ans de garantie - Intervention sur site dans les 3 jours. Pour connaître les conditions générales, visitez le site https://h20195.www2.hp.com/v2/GetPDF.aspx/4AA5-6385FRE et https://www8.hp.com/h20195/v2/getpdf.aspx/4AA5-7123FRBE.pdf


<sup>[1]</sup> La technologie multicœur est conçue pour améliorer les performances de certains logiciels. Les applications logicielles et les clients ne bénéficient pas nécessairement tous de cette technologie. Les performances et la fréquence d'horloge varient en fonction de la charge de travail applicative et de vos configurations matérielles et logicielles. La numérotation croissante des processeurs Intel ne correspond pas à des performances plus élevées.<br><sup>[2]</sup> D’après l’enregistrement U.S. EPEAT® selon la norme IEEE 1680.1-2018 EPEAT®. Le statut EPEAT® varie selon le pays. Pour plus d’informations, rendez-vous sur www.epeat.net.<br><sup>[3]</sup> Les touches du clavier contiennent du plastique recyclé post-consommation. Le pourcentage de matériaux recyclés contenus dans chaque composant varie en fonction du produit. Le pourcentage de plastique recyclé post-consommation contenu dans chaque composant varie selon le produit.<br><sup>[4]</sup> Recharge la batterie jusqu’à 50 % en 45 minutes lorsque le système est hors tension (avec la commande « Arrêter »). Nous recommandons d’utiliser l’adaptateur HP fourni avec l’ordinateur portable et non pas un chargeur de batterie d’une capacité inférieure. Une fois que le chargement a atteint 50 %, la vitesse de chargement revient à la vitesse normale. La durée de chargement peut varier de +/-10 % en raison de la tolérance aux pannes du système. Disponible sur une sélection de produits HP. Rendez-vous sur le site http://store.hp.com pour obtenir une liste complète des caractéristiques du produit.<br><br><sup>[4]</sup> Certaines éditions ou versions de Windows ne prennent pas en charge toutes les fonctionnalités. Pour profiter pleinement des fonctionnalités de Windows, les systèmes peuvent nécessiter une mise à niveau et/ou l’achat de matériel, pilotes et logiciels séparés, ou encore une mise à jour du BIOS. Windows est automatiquement mis à jour et activé. Internet haute vitesse et compte Microsoft requis. Des frais de FAI et des dépenses supplémentaires peuvent s’appliquer pour les mises à jour. Consultez le site http://www.windows.com.<br><sup>[5]</sup> Intel et Iris sont des marques commerciales d’Intel Corporation ou de ses filiales aux États-Unis et/ou dans d’autres pays. Intel, le logo Intel et Iris sont des marques commerciales d’Intel Corporation ou de ses filiales aux États-Unis et/ou dans d’autres pays.<br><sup>[6]</sup> La fonction anti-scintillement permet d’atténuer le scintillement de l’écran grâce à l’intégration de rétroéclairages LED à gradation CC.<br><sup>[7]</sup> Un contenu Full High Definition (FHD) est nécessaire pour afficher des images FHD.<br><sup>[8]</sup> Le pourcentage de plastique recyclé post-consommation contenu dans les touches varie selon le produit.<br><sup>[9]</sup> Offer available worldwide (excluding China and embargoed countries or other countries identified as restricted by applicable law or regulation) to new and existing subscribers who are 18+. Click on the Adobe icon in the start menu to redeem a 1-month free trial membership for select Adobe software. The software is tied to the device and is not transferrable. If you would like to sign up for an auto-renewing subscription, you can provide your payment method at sign-up. By adding a payment method, your subscription will automatically renew at the then current rate on your renewal date until you cancel. If you cancel before the end of the one-month free trial, you won’t be charged. You can cancel your subscription anytime via your Adobe Account page or by contacting Customer Support. Please see current prices for Adobe products available in this offer. Offer not available to Education, OEM, or volume licensing customers. Subject to availability where the recipient resides. Additional terms and conditions may apply. VOID WHERE PROHIBITED OR RESTRICTED BY LAW.<br><sup>[10]</sup> Recharge votre batterie à 50 % en moins de 45 minutes lorsque le système est hors tension (à l’aide de la commande « arrêter »). Nous recommandons d’utiliser l’adaptateur HP fourni avec l’ordinateur portable, n’utilisez pas un chargeur de batterie d’une capacité inférieure. Une fois que le chargement a atteint 50 %, la vitesse de chargement revient à la vitesse normale. La durée de chargement peut varier de +/- 10 % en raison de la tolérance aux pannes du système. Disponible sur certains produits HP seulement. Rendez-vous sur le site http://store.hp.com pour obtenir une liste complète des caractéristiques du produit.<br><sup>[11]</sup> Pour certaines fonctionnalités, certains logiciels ou applications tierces pourront être nécessaires.<br><br>Clauses de non-responsabilité relatives aux descriptions techniques<br>25 Go de stockage Dropbox gratuit pendant 12 mois à compter de la date d’enregistrement. Pour en savoir plus et connaître les conditions générales d'utilisation, notamment les politiques d'annulation, consultez le site de Dropbox à l'adresse https://www.dropbox.com/help/space/hp-promotion. Service Internet requis et non inclus.<br>Accès Internet requis, mais non inclus. McAfee est préinstallé sur votre PC et un compte est requis pour l’activation. Le renouvellement de l’abonnement est nécessaire à l’issue de la période d’essai. La fonction VPN n’est pas disponible en Inde, en Chine, en Syrie ou en Corée du Nord. McAfee n’est pas compatible avec Windows 11 en mode S. Vous devrez effectuer une désactivation permanente du mode S. Cette désactivation est gratuite, mais vous ne pourrez pas réactiver le mode S par la suite.<br>L’autonomie de la batterie Windows MobileMark 18 varie selon divers facteurs, et notamment le modèle, la configuration, les applications chargées, les fonctionnalités, l’utilisation, la fonction sans fil et les réglages de gestion d’alimentation. La capacité maximale de la batterie diminue naturellement avec le temps et l’utilisation. Consultez le site https://bapco.com/products/mobilemark-2018/ pour plus d’informations.<br>Recharge votre batterie jusqu’à 50 % en 45 minutes lorsque le système est hors tension (avec la commande « Arrêter »). Nous recommandons d’utiliser l’adaptateur HP fourni avec l’ordinateur portable, n’utilisez pas un chargeur de batterie d’une capacité inférieure. Une fois que le chargement a atteint 50 %, la vitesse de chargement revient à la vitesse normale. La durée de chargement peut varier de +/-10 % en raison de la tolérance aux pannes du système. Disponible sur certains produits HP seulement. Rendez-vous sur le site http://store.hp.com pour obtenir une liste complète des caractéristiques du produit.<br>La technologie multicœur est conçue pour améliorer les performances de certains logiciels. Les clients ou applications logicielles ne bénéficieront pas nécessairement tous de cette technologie. Les performances et la fréquence d'horloge varient selon la charge de travail des applications et les configurations matérielles et logicielles. Le système de numérotation, de désignation de marque et/ou de dénomination d'Intel ne correspond pas à des performances plus élevées.<br>Les performances de la technologie Intel® Turbo Boost varient selon le matériel, les logiciels et la configuration générale du système. Pour en savoir plus, consultez le site http://www.intel.com/technology/turboboost/.<br>Autonomie de la batterie testée par HP avec une lecture vidéo FHD en continu, une résolution de 1080p (1920x1080), une luminosité de150 nits, un niveau audio de 17 %, un niveau audio de lecture vidéo de 100 % avec lecture à partir d’un stockage local en plein écran, casque connecté et option sans fil activée mais pas connectée. L’autonomie réelle de la batterie varie selon la configuration et la capacité maximale diminue naturellement avec le temps et l’utilisation.<br>Wi-Fi 6 est conçu pour prendre en charge des débits de l’ordre du gigabit lors du transfert de fichiers entre deux appareils connectés au même routeur. Nécessite un routeur sans fil vendu séparément et prenant en charge les canaux 80 MHz ou plus.<br>Point d’accès sans fil et service Internet requis et vendus séparément. La disponibilité des points d’accès sans fil publics peut être limitée. Le Wi-Fi 6 est rétrocompatible avec les spécifications précédentes de 802.11.<br>Le Wi-Fi 6 (802.11ax) n’est pas pris en charge en Biélorussie où les paramètres Wi-Fi seront optimisés pour les exigences réglementaires locales (802.11ac).<br>Toutes les spécifications de performance sont les spécifications nominales fournies par les fabricants de composants HP ; les performances réelles peuvent être plus élevées ou plus faibles.<br>Pourcentage entre les zones d’affichage active et non active d’une part et la zone d’affichage active plus la bordure d’autre part. La mesure s’effectue avec le couvercle placé en position verticale sur le bureau.<br>Retour à LastPass Basic après 30 jours.<br>La capacité réelle en watts-heures (Wh) de la batterie variera selon la capacité de conception. La capacité de la batterie diminuera naturellement avec la durée de conservation, le temps, l’utilisation, l’environnement, la température, la configuration du système, les applications chargées, les fonctionnalités, les paramètres de gestion de l’alimentation et d’autres facteurs.<br>Doit être activé dans les 180 jours suivant l’activation de Windows.<br>Offre disponible dans le monde entier (à l’exception de la Chine et des pays sous embargo ou d’autres pays soumis à des restrictions en vertu de la loi ou de la réglementation en vigueur) pour les nouveaux abonnés et les abonnés actuels âgés de plus de 18 ans. Cliquez sur l’icône Adobe dans le menu de démarrage pour bénéficier d’un abonnement d’essai gratuit d’un mois pour certains logiciels Adobe. Le logiciel est lié à l’appareil et n’est pas transférable. Si vous souhaitez souscrire un abonnement avec renouvellement automatique, vous pouvez préciser votre mode de paiement lors de l’inscription. En ajoutant un mode de paiement, votre abonnement sera automatiquement renouvelé au tarif en vigueur à la date de renouvellement jusqu’à ce que vous l’annuliez. Si vous annulez avant la fin de l’essai gratuit d’un mois, cet abonnement ne vous sera pas facturé. Vous pouvez annuler votre abonnement à tout moment via votre page de compte Adobe ou en contactant l’assistance clientèle. Veuillez consulter les prix actuels pour les produits Adobe disponibles dans cette offre. Cette offre ne s’applique pas aux clients du secteur de l’éducation, aux fabricants d’équipement d’origine ou aux achats de licences en volume. Sous réserve de disponibilité dans le pays de résidence du bénéficiaire. Des conditions supplémentaires peuvent s’appliquer. L’OFFRE EST NULLE EN CAS D’INTERDICTION OU DE RESTRICTION LÉGALE.<br>D’après l’enregistrement U.S. EPEAT® selon la norme IEEE 1680.1-2018 EPEAT®. Le statut EPEAT® varie selon le pays. Pour plus d’informations, rendez-vous sur www.epeat.net.<br>Le poids et les dimensions du système peuvent varier en fonction des différences de configuration et de fabrication.<br>Le pourcentage de plastique océanique contenu dans chaque composant varie en fonction du produit.<br>Les touches du clavier contiennent du plastique recyclé post-consommation. Le pourcentage de matière recyclée contenue dans chaque composant varie en fonction du produit.<br>La fonction anti-scintillement permet d’éviter tout scintillement de l’écran grâce à l’intégration de rétroéclairages ou émissions LED à gradation CC. La dalle OLED prend en charge la gradation CC à un niveau de luminosité supérieur à 100 nits.<br>Le fonctionnement du Bluetooth® 5.3 nécessite la prise en charge de Microsoft OS/Chrome OS. Jusqu’à ce que la prise en charge de Microsoft OS/Chrome OS soit disponible, le Bluetooth® 5.3 fonctionnera comme le Bluetooth® 5.2 ou inférieur.

Delivery

Welcome to the shipping information page.

Here u will find useful information about our shipping conditions

U can buy your products online at Axitech and let them be delivered swiftly ar your home or at work. Delivery times can vary depending on the selected delivery address, availability of the products and the date and time of the order. A tracking number is included in your confirmation email, allowing you to check the status of your shipment at any given time.

Stock

You can find the status of local and central stock on our product pages.

Local stock means stock that is physically present in our store.

Central stock means stock available from our suppliers.

For delivery times, this means that products from local stock can usually be delivered a little earlier.

Prices

Belgium

€ 4,95*
  • 1-2 Days

Netherlands, Luxembourg

€ 9,95
  • 2-3 Days

Germany, France

€ 14,95
  • 3-5 Days

European Union

€ 24,95
  • 3-5 Days

Rest of Europe

€ 34,95
  • 5-10 Days

Guidelines:
- Delivery to postboxes is not possible.
- Shipping services may be delayed during certain periods. Keep this in mind.
- Products that are large and/or heavy will not be delivered outside of Belgium

*Voor producten die te groot en/of zwaar zijn wordt een verzendkost van €130 aangerekend.

Deliveries outside of Europe

Deliveries outside of Europe are not offered by default.
If you're outside of Europe and would like to order a product, contact us.

Retours

For all your purchases (excluding software), a 14-day cooling-off period applies; you can return your product in the original packaging to our store or send it back during this period.
Be sure to mention your order number, describe the nature of the problem with your product, and add photos if relevant.

For more information click here


Click here to contact us.

Write Your Own Review
Only registered users can write reviews. Please Sign in or create an account

Order

Click here to see how to place an order.

You can always view your orders on your account page. Here you can also cancel them.
If you ordered without an account, you can best send us an email so that we can cancel it for you.


Once an order is placed, it can no longer be changed. If you want to place another order, first cancel your old order.

 

The quantities you see on a product are the stock from our suppliers.
If local stock is mentioned, it means we have it available in the store.
If a product is marked as out of stock, it means it is currently unavailable from both our suppliers and in our store.

Payments

We offer the following payment options:

Cash: Store
Bancontact / Maestro / Mister Cash: Store and webshop
MasterCard / VISA: Store and webshop
iDeal: Webshop
KBC: Webshop
Belfius: Webshop
ING: Webshop
Bank transfer: Webshop
PayPal: No
Ecocheques: Store (Refurbished products)
Installment plan: No

Has your payment via Bancontact failed? First check whether the money has been debited or not. Is this not the case? Then you can immediately place an order again.
Has the money been debited from your bank account but you have not received a confirmation email after an hour? Then send us an email and include your transaction number. This is always stated in the debit details. We will assist you as soon as possible.

You have placed an order and want to pay with a credit card, but you receive the message that your credit card has been declined. That is unfortunate. Rest assured, we do not charge money from a declined credit card and you will receive a notification that the order cannot be processed. You can simply place your order again with another payment method such as Bancontact.

More information

Email us!

Did you pay via iDEAL? Then we will transfer the payment back to your account. If you paid with your credit card and returned your entire order, we will refund the amount to your credit card. Did you only return part of your order? Then we will transfer the money to your specified account number. When your account number is not known, we kindly ask you to provide it to us. Have you been to our store and paid there? Then we ask for your account number so we can refund the amount. Refunds are made within 3 to 5 business days.

Have you not received a refund after 3 to 5 business days? The time it takes for your refund to appear back in your account varies from bank to bank. If you have not received a refund after 7 business days, it is best to contact our customer service.

Email us!

Your VAT number is checked with VIES (VAT Information Exchange System), and if it is valid and you qualify for VAT-free purchases, this is done automatically for you.

If this does not work, you can always contact our customer service as a professional customer with a valid VAT number to place your order. 
Be as complete as possible in the description of your order, preferably with URL links from our webshop, so that we can assist you as quickly as possible. An invoice is always created.

Email us!

Delivery & Pickup

You can find a detailed overview of our shipping locations and rates here.

You can track the status of your order on your account page.

Click on 'My orders', then select the correct order.

Then click on 'Order Shipments', next to 'Invoices'

Now you have an overview of all shipments of the order.

Each shipment has its own tracking link, you can find this just under the shipment number.

Of course, you can pick up your order at our store in Mechelen! Indicate this during your order, and we will notify you when your product is ready for pickup.

That's annoying, but don't worry. First, check the following points:

- Check the 'Track & Trace code', it may provide more insight into the delay of your package.
- Check the delivery address, was it entered correctly during the order?

- Check your mailbox, it may contain a message that you were not at home during the delivery. It is possible that the mailman or courier will offer your package again or has delivered it to the neighbors.
- If none of these provide clarity, please contact us.

Email us!

Warranty & Repairs

You can bring in your repair at any time without an appointment at our store!
When you bring your device to us, an inspection and quote are carried out within 2 working days*.

If you cannot come to us, you will have to send your device. This is best done in consultation with us after you send us an email describing the problem. You should assume that you will have to miss your device for 10 workdays*.
NOTE! We only accept repairs by shipment from Belgium. If you send your repair from abroad, your shipment will be refused and immediately returned.

Describe the nature of the problem with your device and add photos if relevant. We will respond to you within 24 hours during our opening hours.

Request a repair!

You can always inquire about the status of your repair by sending an email. We will respond as soon as possible.

 

U can always view the status of the repair using the QR code or the link that u can find on the claim ticket that u received when u brought in your device.

Email us!

We repair Windows, Linux, and Apple computers.

We also replace glass back covers for iPhones!

Klik hier voor meer informatie.

We do not offer replacement devices while your device is being repaired. We do offer rental services, prices and terms are determined according to the needs and specific wishes of the customer. Send a request for more information.

Email us!

We offer the following warranty periods and conditions:

New product: 2 year
Refurbished product: 1 or 2 year   Meer informatie
Repairs: 6 months

We never provide a warranty for software issues. Warranty is only provided for manufacturing defects, not user errors.

Click here to consult our sales terms and conditions.

Click here to consult our repair conditions.

Returns & Exchanges

For all your purchases (excluding software), a 14-day cooling-off period applies; you can return your product in the original packaging to our store or send it back during this period.

For more information, view our sales terms and conditions here.

Email us!

No.

 

Due to the nature of the products we offer, testing is equivalent to putting the device into service.

 

For more information, view our sales terms and conditions here.

Not satisfied with your products? Delivered defective?
We are sorry to hear that; we will ensure this is rectified as soon as possible.
You can immediately return your product in the original packaging to our store or send it back. We will then send you the same product as a replacement as soon as possible.
Be sure to mention your order number, describe the nature of the problem with your product, and add photos if relevant.

You can also request an RMA on your account page under the orders menu.

More information

Email us!

Address & Customer Service

Our store is located at Battelsesteenweg 275, 2800 Mechelen in Belgium. (directly opposite Carrefour)

Contact Form

The store is open on:

Monday to Saturday

from 10:00 to 18:00

Closed on holidays

Refurbished

Refurbished devices are thoroughly checked, cleaned, repaired, and updated. These are then offered for sale at a high discount. This is not only good for your budget but also for the environment, as there is less need for new electronic materials and older materials are reused.

In addition to big discounts, we also offer a 1-year warranty on all refurbished materials purchased from us!

 

Click here for more information.

Our refurbished products all have a rating, indicated with a star rating.

3 Stars: C grade
4 Stars: B grade
5 Stars: A grade

C grade means the device functions perfectly but has very visible cosmetic damage. These are usually offered at a larger discount.

B grade means the device functions perfectly but has a few minor cosmetic flaws. (small scratches, dents in the casing, etc.)

A grade means the device has been used, but it is not (or barely) noticeable. It's just like buying a new one, but cheaper!

 

Click here for more information.

Terms and Conditions

1.1 These general terms and conditions apply to all offers made by Axitech and to all agreements concluded (with Belgian buyers of Axitech products).


1.2 Unless expressly agreed otherwise, the applicability of other general terms and conditions is excluded.

2.1 All statements made by Axitech on the website or in catalogs are considered to be an invitation to make an offer.


2.2 Orders can be placed with a fully completed order card (indicating customer number, your most recent street address, the correct order numbers and numbers of items to be ordered), by fax, by e-mail, via websites.


2.3 By placing an order, the buyer accepts the applicability of the general conditions mentioned on the site and in the catalogs. The most current terms and conditions will be posted on the website.


2.4 Axitech reserves the right to refuse orders under a minimum order amount or to charge a surcharge for such orders. Furthermore, conditions such as prepayment may be attached to the acceptance of orders.


2.5 If, for any reason, acceptance of an order for a particular item proves impossible, Axitech will, in consultation with the buyer, endeavour to supply an item comparable in price and quality. The order will be accepted in modified form after agreement.


2.6 The agreement is established at the time Axitech has accepted the order.

3.1 The prices on Axitech's websites are the current prices. Prices in mailings may differ due to price changes made after the mailings were printed.

 

3.2 The price listed on the website may be incorrect. If the price is disproportionately low, Axitech may cancel the order or still charge the customer the correct price.


3.3 As long as the agreement has not been concluded, Axitech shall be entitled to change the prices and further terms and conditions.


3.4 All prices are inclusive of VAT and cost of packaging, exclusive of cost of transportation, shipping and legal fees unless otherwise stated. Per order, depending on the method of payment, a one-time contribution to the shipping costs mentioned on the websites and in the catalogs will be charged.


3.5 Axitech is also entitled to pass on changes in the rate of turnover tax and any other taxes and/or levies after the agreement has been concluded.

4.1 Axitech will determine the method of transportation and the carrier. If the customer has special transport requirements, the additional costs shall be borne by the customer. All orders will be delivered to the customer's specified pickup point or street address.


4.2 Axitech will deliver the order promptly. In the event of a delay in the delivery of all or part of the order, Axitech will send a notice no later than three weeks after acceptance of the order. Customer then has the right to cancel the order, to the extent delayed, without charge no later than seven days after receipt of the delay notice.


4.3 Axitech reserves the right to deliver the order in parts. There are no additional costs associated with partial deliveries or backorders.


4.4 Despite all the care we take with orders, it may happen that an order is not delivered or is incomplete. The buyer is required to report this within 7 days of receiving the items. In that case, the delivery will be completed or redone at Axitech's expense if necessary.

 

4.5 Axitech is not responsible for delays in deliveries once shipped. Delivery services can be delayed due to several factors: busy periods, strikes, wrong address, traffic, and so on.

5.1 Payment shall be made by bank or giro, credit card or online banking on terms further set forth on the websites and in the catalogs.


5.2 If it is agreed that payment will be made on account, a (fatal) payment term of 30 days after the invoice date will apply.


5.3 In cases that give rise to it, Axitech reserves the right not to accept a method of payment proposed by the buyer. In this case, this will be communicated and the order will be sent after prepayment.


5.4 Settlement with claims against Axitech or suspension shall not be permitted unless such settlement is still agreed upon in writing.


5.5 Prepayment is only possible by bank or giro transfer.


5.6 After exceeding a payment term, the customer shall owe the statutory interest and all judicial and extrajudicial collection costs with a minimum of € 100. Axitech may then suspend fulfilment of its obligations or dissolve the agreement by letter.

6.1 Goods delivered shall remain the property of Axitech until all (payment) obligations have been fulfilled. This applies to all obligations for which the law permits the creation of a reservation of title.


6.2 Axitech shall be irrevocably authorised, without notice of default being required, to take back the articles that have remained the property of Axitech (or have them taken back).

7.1 The right of renunciation does not apply to customers who purchase products for business or professional use.


7.2 The customer, who does not purchase the products for business or professional use, has the right to renounce the purchase, without payment of a fine and without giving any reason, provided that Axitech is informed thereof by letter or by fax within a period of 14 working days from the day following the day of delivery of the product. The goods must be returned in the original packaging, accompanied by a copy of the relevant invoice and stating the reason for return.


7.3 For the exercise of his right of renunciation, the costs of returning the products shall be borne by the customer.


7.4 In the case of delivery of immediately reproducible products protected by copyright law and in the case of distance selling of cosmetics, the customer is obliged to return the product in its intact safety packaging.


7.5 In case of exercise of the renunciation right, Axitech shall be obliged to refund the amounts already paid by the buyer, without any costs. Reimbursement shall be made within thirty days following the day of notification of renunciation.


7.6 The customer cannot exercise the right of renunciation concerning delivery of audio and video recordings and computer software of which the seal has been broken by the customer.

8.1 The buyer has up to 14 days for reflection after delivery of the goods. The buyer must deliver the goods to Axitech within 14 days of reporting a return.

 

8.2 Het retourrecht is niet geldig voor volgende producten:

  • Sealed products (e.g. Ink, Toner, software, laptops, desktops, video games, USB flash drives, hard drives, SSDs, headsets, earbuds, etc) with the seal broken.
  • Personalized items (for example, an engraved product)
  • Products with limited expiration dates
  • Perform a service (e.g., remote assistance, installation, data transfer, etc.)
  • Individual products that are part of a bundle

 


8.3 The right of return is only valid in the following situations:

  • The product is in its original condition and undamaged.
  • The product was not put into use.
  • The product must be returned in its original packaging.
  • If accessories or matching components were supplied with the product, they must also be returned in the original packaging. (for example: adapter, power cable, case, pen, mouse, keyboard, etc)

 

8.4 If one or more of these conditions are not met, a portion of the amount will be withheld or the return request will be denied.

 

8.5 If all conditions are met, Axitech will refund the price paid, including shipping costs of the order, as soon as possible, but no later than 14 days after the return of the items.


8.6 If the items delivered by Axitech have not been returned within the "approval period" of clause 8.1, the customer accepts the items as accepted.

 

8.7 The buyer is responsible for the return of the goods, including shipping costs.

 

8.8 If abuse of the right of return is suspected, future orders will be refused.

 

8.9 For more information on Belgian return laws click here.

9.1 Axitech guarantees the quality of the items it delivers for twenty-four months from the delivery of the product.


9.2 If the delivered products do not correspond to the description in the guarantee certificate, the description in the catalogs or on Axitech's website, the buyer can claim a warranty. This is only valid if he notifies Axitech in writing within a period of two months from the day on which the buyer has identified the defect. For customers purchasing products for business or professional use, the period in which notification must be made is 14 days. Together with the notification, the customer must send a detailed description of the defect as well as a copy of the sales invoice. This provision applies only to customers who do not purchase the products for business or professional use.


9.3 Pursuant to a validly exercised warranty claim, the buyer is entitled to a free repair or free replacement (at Axitech's discretion) of the good, except where this would be impossible or disproportionate.


9.4 This warranty does not apply if:
• the item or device was inadequately protected from shipping damage when returned;
• modifications have been made to the item or device;
• there are defects caused by incorrect or improper use, such as failure to observe the accompanying operating instructions;
• the defect was caused by intent or gross negligence;
• there is an external calamity such as lightning, power failure, natural disasters, etc;
• Axitech has not been given the opportunity (in time) to investigate the complaint and possibly to repair the defect.


9.5 The Customer's legal claim shall be time-barred after the expiration of one year from the date on which the Customer established the lack of conformity, without that period being allowed to expire before the end of the two-year period referred to in 8.1.
For buyers who purchase products for business or professional use, the legal claim shall lapse one month from the notification of the defect to Axitech.


9.6 If a lack of conformity becomes apparent within a period of six months from delivery of the product, the presumption that this lack existed at the time of delivery applies as evidence to the contrary, unless this presumption is incompatible with the nature of the product or with the nature of the nonconformity, by taking into account, among other things, the fact that the product is new. This provision does not apply to customers who purchase the products for business or professional use.


9.7 Taking into account the use that the customer has had since the delivery of the product, the customer has the right to demand an appropriate price reduction or the rescission of the purchase agreement:
• if he cannot claim repair or replacement.
• if Axitech has not made the repair or replacement within a reasonable time or without serious inconvenience to the buyer.
The customer is not entitled to demand the dissolution of the agreement if the lack of conformity is of minor significance. This provision applies only to customers who do not purchase the products for business or professional use.


9.8 If the product was delivered to the first buyer for more than one year and Axitech can no longer repair the product or no longer has the item in question in stock, then Axitech offers the option, at the buyer's option, to supply a replacement item at 50% of the purchase price, or to refund 50% of the purchase price paid.
This provision applies only to customers who purchase the products for business or professional use.


9.9 After the expiry of the warranty period as referred to in 8.1, Axitech shall be obliged to indemnify for the hidden defects of the product sold.

10.1 Personal information is stored in Axitech's customer system to process orders. In addition, Axitech uses the data for internal marketing purposes, such as sending catalogs. Axitech applies the relevant legislation when using personal data.


10.2 When Axitech provides data to third parties to perform tasks within the scope of activities described in 10.1, privacy will be maintained.

11.1 Axitech's liability with respect to the sale and delivery of articles is expressly limited to the warranty regulated under clause 9.


11.2 Axitech is not liable for advice it has provided, printing and typesetting errors in catalogs, technical data provided by suppliers or manufacturers and unforeseeable poor quality of the products.


11.3 For the rest, any liability of Axitech shall be limited to the amount actually paid on the relevant invoice sent.

12.1 No later than at the conclusion of the agreement, Axitech will offer these general terms and conditions to the buyer, either electronically or otherwise. The buyer is responsible for printing or saving the terms and conditions if required.


12.2 Axitech makes the following information available on its website:
• its registered address and company number.
• the main characteristics of the products, including the price
• the method and cost of delivery and payment
• the address where complaints may be filed if different from its registered office address
• the method of taking back and returning the product, including any associated costs
• the period of validity of the offer (if applicable)


12.3 If the buyer wishes to dissolve or destroy the agreement on the grounds that Axitech would not comply with legal information obligations, this right must be exercised within 14 working days after acceptance of the order.

 

12.4 Axitech cannot guarantee 100% accurate information for all products. For questions or comments about product information, the buyer should contact customer service. It is the buyer's responsibility to ensure that the correct product is ordered.

13.1 Disputes will be resolved by mutual agreement whenever possible.


13.2 These general terms and conditions are governed by Belgian law and all disputes will be dealt with by the court based on the location of Axitech's registered office.

14.1. The entrepreneur has a sufficiently publicized complaint procedure and handles the complaint in accordance with this complaint procedure.


14.2. Complaints about the implementation of the agreement must be submitted to the entrepreneur within a reasonable time, fully and clearly described, after the consumer has found the defects.


14.3. Complaints submitted to the entrepreneur shall be answered within a period of 14 days from the date of receipt. If a complaint requires a foreseeably longer processing time, the trader will respond within the 14-day period with a notice of receipt and an indication of when the consumer can expect a more detailed response.


14.4. If the complaint cannot be resolved by mutual agreement, a dispute arises that is subject to the dispute resolution procedure.

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