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ASUS ROG STRIX Z590-F GAMING WIFI Intel Z590 LGA 1200 (Socket H5) ATX Wi-Fi 6E Motherboards 90MB1630-M0EAY0

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€349.00

More Information

SKU 90MB1630-M0EAY0
EAN 4711081094883
Brand ASUS
CPU Socket LGA 1200
Connectivity 3.5mm, Bluetooth, Displayport, Ethernet, HDMI, USB 2.0 Type A, USB 3.0 Type A, USB 3.1 Type A, USB 3.1 Type C, Wi-Fi
Internal Connectors USB 3.0, USB 3.1, USB 2.0, SATA
Motherboard Form Factor ATX
Wifi Version Wi-Fi 6E
Audio Channels 7.1 kanalen
Supported RAM Types DDR4
Amount of SATA Connectors 6
Amount of M.2 Slots 4
Amount of DisplayPort Ports 1
Amount of HDMI Ports 1
RAM Slots 4
Amount of RJ45 Ports 1


Processor

Processor manufacturer Intel
Processor socket LGA 1200 (Socket H5)
Compatible processor series Intel® Celeron®, Intel® Core™ i3, Intel® Core™ i5, Intel® Core™ i7, Intel® Core™ i9, Intel Pentium G
Supported processor sockets LGA 1200 (Socket H5)


Memory

Supported memory types DDR4-SDRAM
Number of memory slots 4
Memory slots type DIMM
Memory channels Dual-channel
ECC сompatibility Non-ECC
Supported memory clock speeds 2133,2400,2666,2800,2933,3000,3200,3333,3400,3466,3600,3733,3866,4000,4133,4266,4400,4500,4600,4700,4800,5000,5133,5333 MHz
Maximum internal memory 128 GB
Unbuffered memory


Storage controllers

Supported storage drive types HDD & SSD
Supported storage drive interfaces M.2, SATA III
Number of storage drives supported 10


Graphics

Parallel processing technology support Not supported
Maximum resolution 5120 x 2880 pixels


Internal I/O

USB 2.0 connectors 2
USB 3.2 Gen 1 (3.1 Gen 1) connectors 1
USB 3.2 Gen 2 (3.1 Gen 2) connectors 1
Number of SATA III connectors 6
Front panel audio connector
ATX Power connector (24-pin)
Power fan connector
CPU fan connector
Number of chassis fan connectors 3
EPS power connector (8-pin)
TPM connector
Thunderbolt headers 1
12V power connector
RGB LED pin header


Rear panel I/O ports

USB 2.0 ports quantity 2
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity 4
USB 3.2 Gen 2 (3.1 Gen 2) Type-A ports quantity 2
USB 3.2 Gen 2 (3.1 Gen 2) Type-C ports quantity 2
Ethernet LAN (RJ-45) ports 1
HDMI ports quantity 1
HDMI version 2.0
DisplayPorts quantity 1
DisplayPort version 1.4
Headphone outputs 5
Microphone in
S/PDIF out port
WiFi-AP antenna jack 1
USB connector type USB Type-A, USB Type-C


Network

Ethernet LAN
Ethernet interface type 2.5 Gigabit Ethernet
LAN controller Intel I225-V
Wake-on-LAN ready
Wi-Fi
Top Wi-Fi standard Wi-Fi 6 (802.11ax)
Wi-Fi standards 802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac), Wi-Fi 6 (802.11ax), Wi-Fi 6E (802.11ax)
WLAN controller model Intel Wi-Fi 6E AX210
Bluetooth
Bluetooth version 5.2


Features

Motherboard chipset Intel Z590
Audio chip Realtek ALC4080
Audio output channels 7.1 channels
Component for PC
Motherboard form factor ATX
Motherboard chipset family Intel
Windows operating systems supported Windows 10 x64


Expansion slots

PCI Express x16 (Gen 3.x) slots 1
PCI Express x16 (Gen 4.x) slots 2
Number of M.2 (M) slots 4


BIOS

BIOS type UEFI AMI
BIOS memory size 256 Mbit
Clear CMOS jumper
Clear CMOS button


Weight & dimensions

Width 305 mm
Depth 244 mm
Height 68 mm


Packaging content

Cables included SATA
Drivers included


Other features

Weight 1.2 kg
  • Ready for 11th Gen Intel® Core™ processors & 10th Gen Intel® Core™, Pentium® Gold and Celeron® Processors
  • Optimal Power Solution: 14+2 power stages with ProCool II power connector, high-quality alloy chokes and durable capacitors to support multi-core processors
  • Optimized Thermal Design: VRM and aluminum I/O heatsink, L-shaped heatpipe, four onboard M.2 heatsinks, and an M.2 backplate for the PCIe 4.0 M.2 slot
  • High-performance Networking: On-board Intel® WiFi 6E AX210 (802.11ax) and Intel® 2.5 Gb Ethernet with ASUS LANGuard
  • Best Gaming Connectivity: Supports HDMI™ 2.0 and DisplayPort 1.4 output, four M.2 slots, as well as USB 3.2 Gen 2x2 USB Type-C®
  • Intelligent Control: ASUS-exclusive AI Overclocking, AI Cooling, AI Networking and Two-Way AI Noise Cancelation to simplify setup and improve performance
  • DIY Friendly Design: M.2 Q-Latch, pre-mounted I/O shield, BIOS FlashBack™, Clr CMOS button, and FlexKey
  • Unmatched Personalization: ASUS-exclusive Aura Sync RGB lighting, including RGB header and Gen 2 addressable headers
  • Industry-leading Gaming Audio: ALC4080 with Savitech SV3H712 amplifier, along with DTS® Sound Unbound and Sonic Studio III
  • Renowned Software: Bundled 60 days AIDA64 Extreme subscription and intuitive UEFI BIOS dashboard with integrated MemTest86


ASUS ROG STRIX Z590-F GAMING WIFI.

Processor manufacturer: Intel, Processor socket: LGA 1200 (Socket H5), Compatible processor series: Intel® Celeron®, Intel® Core™ i3, Intel® Core™ i5, Intel® Core™ i7, Intel® Core™ i9, Intel Pentium G.

Supported memory types: DDR4-SDRAM, Maximum internal memory: 128 GB, Memory slots type: DIMM.

Supported storage drive interfaces: M.2, SATA III, Supported storage drive types: HDD & SSD.

Maximum resolution: 5120 x 2880 pixels.

USB connector type: USB Type-A, USB Type-C




TPU INSIGHT

The TurboV Processing Unit (TPU) provides AI Suite 3 with the intelligence needed to automatically fine-tune voltages, monitor system stats, and adjust overclocking settings.



EPU Guidance

With the Energy Processing Unit (EPU), you’ll enjoy system-wide power savings. The EPU automatically optimizes power consumption and maximizes savings with Away mode.



FAN XPERT 4

Fan Expert 4 provides comprehensive control over fans, water pumps and all-in-one (AIO) coolers. Control is also possible via the award-winning ROG UEFI. Whether you're cooling with air or water, Auto-Tuning mode intelligently configures all parameters with a single click. There's also an Extreme Quiet mode, which reduces all fan speeds to below the default minimum to keep your system whisper-quiet when performing light tasks.





ROG Strix Z590-F Gaming WiFi motherboard is designed with boosted power delivery and optimized cooling to cope with the demands of powerful 11th Generation Intel® Core™ Rocket Lake processors. Along with the latest Intel® Wi-Fi 6E and PCI Express® 4.0 M.2 for superfast transfer speeds and storage, Strix Z590-F Gaming WiFi features Two-Way AI Noise Cancelation to ensure clear communication in any scenario. Strix Z590-F Gaming WiFi is unmistakably ROG with its futuristic design elements, iridescent ROG logo, monochrome finish and Aura lighting that will give your build a subtle but vibrant look.

ALL-ROUND PERFORMANCE
ROG Strix Z590-F Gaming WiFi is armed with up-rated power delivery and optimized cooling to enable top-tier performance for gaming. Fully equipped with intelligent controls for easy management of overclocking, cooling and networking settings, Strix Z590-F Gaming WiFi also features Two-Way AI Noise Cancelation for crystal-clear in-game communication.

SIX-LAYER PCB
The PCB design quickly dissipates heat around the VRM to improve overall system stability and provide the CPU with more overclocking headroom.

Integrated I/O Cover and VRM Heatsinks
An aluminum I/O cover and two VRM heatsinks connected by an L-shaped heat pipe provide ample surface area and mass to deal with the heat generated by the latest Intel processors.

Thermal Pads
High-quality thermal pads efficiently transfer heat from the inductor and phase array to the heatsink.

M.2 Heatsinks
The M.2 heatsinks keep the M.2 SSD at optimum operating temperature for consistent performance and reliability.

M.2 Backplate
An integrated M.2 backplate helps ensure that high-performance drives deliver peak performance, even when airflow is restricted.

COOLER BY DESIGN
ROG Strix Z590 motherboards feature comprehensive cooling options that are configurable via Fan Xpert 4 or the UEFI BIOS.

CPU Fan Header
A dedicated pair of PWM/DC fan headers for CPU coolers

AIO Pump Fan Header
A dedicated PWM/DC header for self-contained water-cooling setups

Water Pump Header
A dedicated header that can supply over 3 amps to high-performance PWM or DC water pumps

M.2 Heatsink
Keeps the M.2 SSD at the optimum operating temperature for consistent performance and reliability

M.2 Backplate
Provides additional mass to deal with the thermal load of high-performance M.2 drives

4-Pin PWM/DC Fan Headers
Each header supports auto-detection of PWM or DC fans

TWO-WAY AI NOISE CANCELATION
This powerful ASUS-exclusive utility leverages a massive deep-learning database to reduce background noise from the microphone* and incoming audio while preserving voices. Distracting keyboard clatter, mouse clicks and other ambient noises are removed so you can hear and be heard with perfect clarity while gaming or during calls.

AI OVERCLOCKING
ROG AI Overclocking is an intelligent utility that helps you get the most out of your build by automatically profiling your CPU and cooling system to predict optimal voltage and frequency settings.

Accessible via the AI Suite software in Windows or directly through the UEFI, the intuitive AI Overclocking user interface enables users of all levels. A range of customizable settings are available for seasoned overclockers, and an auto-tuning option is available for beginners.

Designed by Experts
At the heart of AI Overclocking is a proprietary algorithm developed by ROG R&D engineers who worked with world-renowned overclockers to create a tool for users of all levels.

Predictive Edge
The algorithm analyzes your CPU and cooling system and, based on what it finds, predicts optimal settings. The software then automatically applies these settings to guide the clocking process, balancing frequency and voltage.

Real-time Adjustments
Workload, system temperature, fan speed and power draw are automatically monitored by the software, and the information is used to make real-time adjustments to ensure ongoing optimal performance.

AI OVERCLOCKING GUIDE
The AI Overclocking Guide provides detailed information and instructions about how to tune your system manually. It can be accessed by hitting the F11 hotkey.

CORE GROUP LOADING
For the high-core-count processors in the Z590 series, AI Overclocking software lists data according to core group. This gives you adaptive control based on the status of core groups, and it provides target frequency and voltage estimations needed for manual tuning.

AI OVERCLOCKING IN AI SUITE
Onboard intelligence lets you automate overclocking with full, flexible control via 5-Way Optimization within AI Suite (in Windows).

AI COOLING
ASUS AI Cooling technology automatically manages and controls motherboard-connected fans to ensure optimal settings based on current system load and temperature.

CPU temperature detection
AI Cooling detects CPU temperatures and uses a proprietary algorithm to calculate the lowest fan speed required to effectively cool the system and keep fan noise down.

Automated optimization
Under stable system loads, the software automatically lowers fan speed to the optimal setting, decreasing fan noise without compromising performance.

Ongoing monitoring
AI Cooling continues to monitor the system and adjust fan speed based on current load.

One-click activation
AI Cooling can easily be activated via the Fan Xpert 4 dashboard in ASUS AI Suite 3. Once activated, it will override all manual controls.

Fan speed references
For those who prefer manual control, AI Cooling provides reference points on a graph, detailing fan speed in relation to temperature to provide a guide for fan settings.

AI NETWORKING
The proprietary ROG GameFirst VI utility is designed to help all users — beginners, experts, and everyone in between — optimize network settings to ensure smooth online gameplay. New to this generation, GameFirst VI features AI-enhanced identification and boost technologies to ensure faster and smarter network optimization.

Identification
GameFirst VI analyzes usage patterns and the digital signatures of your applications and compares them to a database of over 200,000 apps.

Boost
GameFirst VI intelligently switches application priority and adjusts bandwidth, depending on the situation. When gaming, it accelerates and prioritizes game packets to give you supersmooth online gameplay ― even when you're streaming high-quality video or transferring large files.

Visualization
An intuitive graph provides an overview of real-time network status. Simply click on the tab to view the current bandwidth usage of each application, geolocation status of each network connection, or an analysis of the WiFi channels.

ADAPTIVE INTELLIGENCE
GameFirst VI notes what you're currently doing and adjusts bandwidth accordingly to ensure smooth online experiences, even when multitasking.

GAMING FIRST MODE
Gaming First mode leverages a massive application database and an analysis of your frequently used apps to prioritize gaming network traffic. This reduces jitter and decreases ping to give you lag-free online gaming.

NETWORK INSIGHT
WIFI Quick Assist analyzes network information and generates a graph to give you a clear picture of current network status. In addition, when paired with an ROG router, you can scan your WiFi network to find the best channel and use Game Boost to prioritize gaming devices and packets.

LEADING CONNECTIVITIY
ROG Strix Z590-F Gaming WiFi includes the latest connectivity for supersmooth online experiences and blisteringly fast large file transfers. Superior audio performance gives you a massive advantage, allowing you to pick up on the smallest audio cues for a completely immersive gaming experience.

Optimem II
ROG Strix Z590-F Gaming WiFi supports up to 128 GB DDR4 memory across four slots. OptiMem II technology improves trace layout to significantly reduce vias and crosstalk, enhancing memory stability and compatibility while giving memory kits higher frequency margins.

PCIe 4.0-Ready
With four strategically placed M.2 slots, ROG Strix Z590-F takes full advantage of CPU and chipset bandwidth to usher in support for the latest PCIe® Gen 4.0 SSDs, lightning-fast Intel NVM Express® RAID, and high-capacity drives that blaze past traditional SATA-based storage.

Intel Wi-Fi 6E (Gig+)
Onboard WiFi 6E technology takes advantage of the newly available radio spectrum in the 6 GHz band. It provides up to three times the bandwidth of the 5 GHz band and up to seven 160 MHz bands to deliver ultrafast wireless networking speeds and improved capacity as well as better performance in dense wireless environments.

Intel 2.5 Gb Ethernet
Onboard 2.5 Gb Ethernet gives your wired connection a boost, with up to a 2.5X improvement over standard Ethernet connections for faster file transfers, smoother lag-free gaming and high-res video streaming.

ROG SUPREMEFX
ROG SupremeFX is a unique blend of hardware and software that provides superior audio. In ROG Strix Z590-F Gaming WiFi, SupremeFX features the ALC4080 codec to increase playback resolution from 192 kHz to 384 kHz across all channels. The front-panel output is streamed through a highly integrated Savitech amplifier that’s capable of driving of a wide variety of gaming headsets and high-fidelity headphones.

PLAY IN STYLE
Pair ROG Strix Z590-F Gaming WiFi with other products from the diverse ROG ecosystem to create a fully customized gaming setup that reflects your personal style.

UNDENIABLY ROG STRIX
ROG Strix Z590-F Gaming WiFi embodies the ROG spirit with its futuristic cyberpunk-inspired design elements and monochromatic color palette. The ROG logo on the I/O heatsink is illuminated by Aura RGB LEDs and can be synced with other Aura-compatible hardware to create an eye-catching, unified look.

OUTSHINE THE COMPETITION
ROG Strix motherboards deliver sterling performance and superior aesthetics to outshine the competition. They also feature built-in ASUS Aura technology that enables full RGB lighting control and a variety of presets for embedded RGB LEDs as well as lighting strips connected to onboard RGB headers. In addition, all lighting can be easily synced with an ever-growing portfolio of Aura-capable ASUS hardware.

ADDRESSABLE GEN 2 RGB HEADER
ROG Strix Z590-F Gaming WiFi's Addressable Gen 2 RGB headers are now capable of detecting the number of LEDs on second-gen addressable RGB devices, allowing the software to automatically tailor lighting effects to specific devices. The new headers also offer backward-compatibility with existing Aura RGB gear.

M.2 Q-Latch
The innovative Q-Latch makes it easy to install or remove an M.2 SSD without the need for specific tools. The design employs a simple locking mechanism to secure the drive and neatly eliminate traditional screws.

Clr CMOS Button
A quick press of the Clr CMOS button helps reset BIOS settings. It can also be used to reboot the PC if incorrect BIOS settings have been selected.

BIOS FlashBack™
BIOS FlashBack™ is the simplest and safest way to update BIOS. Simply drop the (UEFI) BIOS file onto a FAT32-formatted USB stick, and plug it into the USB BIOS FlashBack port and press the button. Updates can even be performed without having memory or a CPU installed.

FlexKey
FlexyKey makes it possible to redefine the role of the chassis reset button. Assignable options include quick Aura lighting control, booting directly into UEFI, or performing a safe boot to recover settings.

Pre-Mounted I/O Shield
The patented ROG I/O shield is finished in sleek matte black and comes pre-mounted, which further simplifies the process of installing the motherboard.

CERTIFIED COMPATIBILITY
ROG Strix motherboards undergo an extensive certification program to ensure compatibility with the widest range of components and devices. Our Qualified Vendor List (QVL) provides a reference for identifying guaranteed-compatible components and memory.

THE ROG STRIX ECOSYSTEM AWAITS
Level up your game with ROG Strix. Enjoy complementary aesthetics, control and compatibility across AIO coolers, cases, peripherals, and much more. ROG offers more choices than any other brand.

ROG GIVES YOU MORE
ROG-exclusive software utilities deliver intuitive audio tuning and gaming enhancements so you can configure your gaming build the way you want. To further aid system setup and performance tuning, the highly acclaimed AIDA64 and MemTest86 utilities have also been added to the mix.

UEFI BIOS
The renowned ROG UEFI (BIOS) provides everything you need to configure, tweak, and tune your rig. It offers intelligently simplified options for newcomers to PC DIY, as well as more comprehensive features for seasoned veterans.

MemTest86
For added convenience, MemTest86 has been pre-installed into ROG UEFI (BIOS) Run the test to pinpoint memory issues with just one click, without the need for any USB stick or going into the OS. The memory report will also be stored in the BIOS archives for reference.

Designed to simplify setup, EZ mode presents vital settings and stats on a single page. With guided wizards, drag-and-drop functionality, and one-click application of important settings, your rig will be up and running in no time.

5-WAY OPTIMIZATION
Take care of complex tuning with just one click. ASUS 5-Way Optimization is a system-wide tuning utility that overclocks the processor and tunes fan speeds to ensure the best balance between cooling and acoustics.

The TurboV Processing Unit (TPU) provides AI Suite 3 with the intelligence needed to automatically fine-tune voltages, monitor system stats, and adjust overclocking settings.

With the Energy Processing Unit (EPU), you’ll enjoy system-wide power savings. The EPU automatically optimizes power consumption and maximizes savings with Away mode.

Fan Expert 4 provides comprehensive control over fans, water pumps and all-in-one (AIO) coolers. Control is also possible via the award-winning ROG UEFI. Whether you're cooling with air or water, Auto-Tuning mode intelligently configures all parameters with a single click. There's also an Extreme Quiet mode, which reduces all fan speeds to below the default minimum to keep your system whisper-quiet when performing light tasks.

The Digi+ voltage-regulator module (VRM) delivers real-time control over voltage droop, allowing you to switch frequency and power-efficiency settings so you can fine-tune CPU voltage regulation for ultimate stability and performance.

Define CPU overclocking, apply fan profiles, prioritize network data, optimize audio settings at app level, and more ― all with this intuitive tool.

SONIC STUDIO III
ROG Sonic Studio supports HRTF-based (head-related transfer function*) virtual surround for VR headsets, casting an immersive aural landscape that draws you deeper into the action. The intuitive Sonic Studio interface also offers a range of EQ options and one-click presets, allowing you to tailor acoustics to suit personal preferences or the characteristics of your headset.

SONIC STUDIO LINK
The new Sonic Studio Link allows you to apply effects on all playback devices. Simply press the Sonic Studio Link button to enjoy the effect on any connected device.

SONIC STUDIO VIRTUAL MIXER
Combine audio output from selected apps with audio from the microphone input and stream the compiled mix.

APP-SPECIFIC PROFILES
Apply customized audio settings to various applications, so that each is perfectly tuned to the way you want to listen.

DTS:SOUND UNBOUND
ROG Strix Z590 motherboards are pre-loaded with the DTS® Sound Unbound™ app that envelops you in audio as never before, conjuring whole new levels of immersion for extraordinary gaming and entertainment experiences. By leveraging Windows Sonic spatial technology, DTS Sound Unbound delivers audio in a virtual 3D space — putting you right in the middle of the soundscape, where you can sense the location and direction of every gunshot, footstep or other sound in your virtual environment.

STEREO SOUND
Discrete left and right audio channels enable headphone or two-speaker setup.

SURROUND SOUND
Audio is split and served over multiple speaker channels – e.g., 5.1 or 7.1 – to create an enveloping experience on a single, logical plane.​

SPATIAL SOUND
A virtual audio-sphere effect creates astonishing 360° immersion – with you at the center, where sounds seem to arrive from all directions.

AIDA64 EXTREME
ROG Strix Z590 motherboards include a 60-day AIDA64 Extreme subscription. This industry-leading system information tool provides detailed information about installed hardware and software, and it also provides benchmarks for measuring performance of the entire system or individual components. AIDA64 Extreme includes a monitoring and diagnostics feature to detect and prevent hardware issues. All vital system sensors can be tracked in real time, allowing voltage readings, fan speeds, and temperature information to be displayed on the desktop or sent to dedicated displays or to the OLED panels of ROG AIO liquid coolers.

ARMOURY CRATE
Armoury Crate is a software utility designed to give you centralized control of supported gaming products, making it easy to tune the look and feel of your system. From a single intuitive interface, Armoury Crate lets you easily customize RGB lighting and effects for compatible devices and synchronize them with Aura Sync to create a unified lighting scheme across your system. You can also use Armoury Crate to download drivers, software and the user manual. In addition, Armoury Crate features a dedicated product registration page as well as a news feed to help you stay in touch with the gaming community.

RAMCACHE III
RAMCache lll software turns milliseconds into microseconds to boost game-load times. Fully compatible with the latest NVM Express® storage options, its uniquely intelligent technology effectively caches an entire storage device so that favorite games and apps launch at breakneck speeds. A Smart mode automatically caches all storage devices to maximize system resources.

Delivery

Welcome to the shipping information page.

Here u will find useful information about our shipping conditions

U can buy your products online at Axitech and let them be delivered swiftly ar your home or at work. Delivery times can vary depending on the selected delivery address, availability of the products and the date and time of the order. A tracking number is included in your confirmation email, allowing you to check the status of your shipment at any given time.

Stock

You can find the status of local and central stock on our product pages.

Local stock means stock that is physically present in our store.

Central stock means stock available from our suppliers.

For delivery times, this means that products from local stock can usually be delivered a little earlier.

Prices

Belgium

4,95*
  • 1-2 Days

Netherlands, Luxembourg

9,95
  • 2-3 Days

Germany, France

14,95
  • 3-5 Days

European Union

24,95
  • 3-5 Days

Rest of Europe

34,95
  • 5-10 Days

Guidelines:
- Delivery to postboxes is not possible.
- Shipping services may be delayed during certain periods. Keep this in mind.
- Products that are large and/or heavy will not be delivered outside of Belgium

*Voor producten die te groot en/of zwaar zijn wordt een verzendkost van €130 aangerekend.

Deliveries outside of Europe

Deliveries outside of Europe are not offered by default.
If you're outside of Europe and would like to order a product, contact us.

Retours

For all your purchases (excluding software), a 14-day cooling-off period applies; you can return your product in the original packaging to our store or send it back during this period.
Be sure to mention your order number, describe the nature of the problem with your product, and add photos if relevant.

For more information click here


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Order

Click here to see how to place an order.

You can always view your orders on your account page. Here you can also cancel them.
If you ordered without an account, you can best send us an email so that we can cancel it for you.


Once an order is placed, it can no longer be changed. If you want to place another order, first cancel your old order.

 

The quantities you see on a product are the stock from our suppliers.
If local stock is mentioned, it means we have it available in the store.
If a product is marked as out of stock, it means it is currently unavailable from both our suppliers and in our store.

Payments

We offer the following payment options:

Cash: Store
Bancontact / Maestro / Mister Cash: Store and webshop
MasterCard / VISA: Store and webshop
iDeal: Webshop
KBC: Webshop
Belfius: Webshop
ING: Webshop
Bank transfer: Webshop
PayPal: No
Ecocheques: Store (Refurbished products)
Installment plan: No

Has your payment via Bancontact failed? First check whether the money has been debited or not. Is this not the case? Then you can immediately place an order again.
Has the money been debited from your bank account but you have not received a confirmation email after an hour? Then send us an email and include your transaction number. This is always stated in the debit details. We will assist you as soon as possible.

You have placed an order and want to pay with a credit card, but you receive the message that your credit card has been declined. That is unfortunate. Rest assured, we do not charge money from a declined credit card and you will receive a notification that the order cannot be processed. You can simply place your order again with another payment method such as Bancontact.

More information

Email us!

Did you pay via iDEAL? Then we will transfer the payment back to your account. If you paid with your credit card and returned your entire order, we will refund the amount to your credit card. Did you only return part of your order? Then we will transfer the money to your specified account number. When your account number is not known, we kindly ask you to provide it to us. Have you been to our store and paid there? Then we ask for your account number so we can refund the amount. Refunds are made within 3 to 5 business days.

Have you not received a refund after 3 to 5 business days? The time it takes for your refund to appear back in your account varies from bank to bank. If you have not received a refund after 7 business days, it is best to contact our customer service.

Email us!

Your VAT number is checked with VIES (VAT Information Exchange System), and if it is valid and you qualify for VAT-free purchases, this is done automatically for you.

If this does not work, you can always contact our customer service as a professional customer with a valid VAT number to place your order. 
Be as complete as possible in the description of your order, preferably with URL links from our webshop, so that we can assist you as quickly as possible. An invoice is always created.

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Delivery & Pickup

You can find a detailed overview of our shipping locations and rates here.

You can track the status of your order on your account page.

Click on 'My orders', then select the correct order.

Then click on 'Order Shipments', next to 'Invoices'

Now you have an overview of all shipments of the order.

Each shipment has its own tracking link, you can find this just under the shipment number.

Of course, you can pick up your order at our store in Mechelen! Indicate this during your order, and we will notify you when your product is ready for pickup.

That's annoying, but don't worry. First, check the following points:

- Check the 'Track & Trace code', it may provide more insight into the delay of your package.
- Check the delivery address, was it entered correctly during the order?

- Check your mailbox, it may contain a message that you were not at home during the delivery. It is possible that the mailman or courier will offer your package again or has delivered it to the neighbors.
- If none of these provide clarity, please contact us.

Email us!

Warranty & Repairs

You can bring in your repair at any time without an appointment at our store!
When you bring your device to us, an inspection and quote are carried out within 2 working days*.

If you cannot come to us, you will have to send your device. This is best done in consultation with us after you send us an email describing the problem. You should assume that you will have to miss your device for 10 workdays*.
NOTE! We only accept repairs by shipment from Belgium. If you send your repair from abroad, your shipment will be refused and immediately returned.

Describe the nature of the problem with your device and add photos if relevant. We will respond to you within 24 hours during our opening hours.

Request a repair!

You can always inquire about the status of your repair by sending an email. We will respond as soon as possible.

 

U can always view the status of the repair using the QR code or the link that u can find on the claim ticket that u received when u brought in your device.

Email us!

We repair Windows, Linux, and Apple computers.

We also replace glass back covers for iPhones!

Klik hier voor meer informatie.

We do not offer replacement devices while your device is being repaired. We do offer rental services, prices and terms are determined according to the needs and specific wishes of the customer. Send a request for more information.

Email us!

We offer the following warranty periods and conditions:

New product: 2 year
Refurbished product: 1 or 2 year   Meer informatie
Repairs: 6 months

We never provide a warranty for software issues. Warranty is only provided for manufacturing defects, not user errors.

Click here to consult our sales terms and conditions.

Click here to consult our repair conditions.

Returns & Exchanges

For all your purchases (excluding software), a 14-day cooling-off period applies; you can return your product in the original packaging to our store or send it back during this period.

For more information, view our sales terms and conditions here.

Email us!

No.

 

Due to the nature of the products we offer, testing is equivalent to putting the device into service.

 

For more information, view our sales terms and conditions here.

Not satisfied with your products? Delivered defective?
We are sorry to hear that; we will ensure this is rectified as soon as possible.
You can immediately return your product in the original packaging to our store or send it back. We will then send you the same product as a replacement as soon as possible.
Be sure to mention your order number, describe the nature of the problem with your product, and add photos if relevant.

You can also request an RMA on your account page under the orders menu.

More information

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Address & Customer Service

Our store is located at Battelsesteenweg 275, 2800 Mechelen in Belgium. (directly opposite Carrefour)

Contact Form

The store is open on:

Monday to Saturday

from 10:00 to 18:00

Closed on holidays

Refurbished

Refurbished devices are thoroughly checked, cleaned, repaired, and updated. These are then offered for sale at a high discount. This is not only good for your budget but also for the environment, as there is less need for new electronic materials and older materials are reused.

In addition to big discounts, we also offer a 1-year warranty on all refurbished materials purchased from us!

 

Click here for more information.

Our refurbished products all have a rating, indicated with a star rating.

3 Stars: C grade
4 Stars: B grade
5 Stars: A grade

C grade means the device functions perfectly but has very visible cosmetic damage. These are usually offered at a larger discount.

B grade means the device functions perfectly but has a few minor cosmetic flaws. (small scratches, dents in the casing, etc.)

A grade means the device has been used, but it is not (or barely) noticeable. It's just like buying a new one, but cheaper!

 

Click here for more information.

Terms and Conditions

1.1 These general terms and conditions apply to all offers made by Axitech and to all agreements concluded (with Belgian buyers of Axitech products).


1.2 Unless expressly agreed otherwise, the applicability of other general terms and conditions is excluded.

2.1 All statements made by Axitech on the website or in catalogs are considered to be an invitation to make an offer.


2.2 Orders can be placed with a fully completed order card (indicating customer number, your most recent street address, the correct order numbers and numbers of items to be ordered), by fax, by e-mail, via websites.


2.3 By placing an order, the buyer accepts the applicability of the general conditions mentioned on the site and in the catalogs. The most current terms and conditions will be posted on the website.


2.4 Axitech reserves the right to refuse orders under a minimum order amount or to charge a surcharge for such orders. Furthermore, conditions such as prepayment may be attached to the acceptance of orders.


2.5 If, for any reason, acceptance of an order for a particular item proves impossible, Axitech will, in consultation with the buyer, endeavour to supply an item comparable in price and quality. The order will be accepted in modified form after agreement.


2.6 The agreement is established at the time Axitech has accepted the order.

3.1 The prices on Axitech's websites are the current prices. Prices in mailings may differ due to price changes made after the mailings were printed.

 

3.2 The price listed on the website may be incorrect. If the price is disproportionately low, Axitech may cancel the order or still charge the customer the correct price.


3.3 As long as the agreement has not been concluded, Axitech shall be entitled to change the prices and further terms and conditions.


3.4 All prices are inclusive of VAT and cost of packaging, exclusive of cost of transportation, shipping and legal fees unless otherwise stated. Per order, depending on the method of payment, a one-time contribution to the shipping costs mentioned on the websites and in the catalogs will be charged.


3.5 Axitech is also entitled to pass on changes in the rate of turnover tax and any other taxes and/or levies after the agreement has been concluded.

4.1 Axitech will determine the method of transportation and the carrier. If the customer has special transport requirements, the additional costs shall be borne by the customer. All orders will be delivered to the customer's specified pickup point or street address.


4.2 Axitech will deliver the order promptly. In the event of a delay in the delivery of all or part of the order, Axitech will send a notice no later than three weeks after acceptance of the order. Customer then has the right to cancel the order, to the extent delayed, without charge no later than seven days after receipt of the delay notice.


4.3 Axitech reserves the right to deliver the order in parts. There are no additional costs associated with partial deliveries or backorders.


4.4 Despite all the care we take with orders, it may happen that an order is not delivered or is incomplete. The buyer is required to report this within 7 days of receiving the items. In that case, the delivery will be completed or redone at Axitech's expense if necessary.

 

4.5 Axitech is not responsible for delays in deliveries once shipped. Delivery services can be delayed due to several factors: busy periods, strikes, wrong address, traffic, and so on.

5.1 Payment shall be made by bank or giro, credit card or online banking on terms further set forth on the websites and in the catalogs.


5.2 If it is agreed that payment will be made on account, a (fatal) payment term of 30 days after the invoice date will apply.


5.3 In cases that give rise to it, Axitech reserves the right not to accept a method of payment proposed by the buyer. In this case, this will be communicated and the order will be sent after prepayment.


5.4 Settlement with claims against Axitech or suspension shall not be permitted unless such settlement is still agreed upon in writing.


5.5 Prepayment is only possible by bank or giro transfer.


5.6 After exceeding a payment term, the customer shall owe the statutory interest and all judicial and extrajudicial collection costs with a minimum of € 100. Axitech may then suspend fulfilment of its obligations or dissolve the agreement by letter.

6.1 Goods delivered shall remain the property of Axitech until all (payment) obligations have been fulfilled. This applies to all obligations for which the law permits the creation of a reservation of title.


6.2 Axitech shall be irrevocably authorised, without notice of default being required, to take back the articles that have remained the property of Axitech (or have them taken back).

7.1 The right of renunciation does not apply to customers who purchase products for business or professional use.


7.2 The customer, who does not purchase the products for business or professional use, has the right to renounce the purchase, without payment of a fine and without giving any reason, provided that Axitech is informed thereof by letter or by fax within a period of 14 working days from the day following the day of delivery of the product. The goods must be returned in the original packaging, accompanied by a copy of the relevant invoice and stating the reason for return.


7.3 For the exercise of his right of renunciation, the costs of returning the products shall be borne by the customer.


7.4 In the case of delivery of immediately reproducible products protected by copyright law and in the case of distance selling of cosmetics, the customer is obliged to return the product in its intact safety packaging.


7.5 In case of exercise of the renunciation right, Axitech shall be obliged to refund the amounts already paid by the buyer, without any costs. Reimbursement shall be made within thirty days following the day of notification of renunciation.


7.6 The customer cannot exercise the right of renunciation concerning delivery of audio and video recordings and computer software of which the seal has been broken by the customer.

8.1 The buyer has up to 14 days for reflection after delivery of the goods. The buyer must deliver the goods to Axitech within 14 days of reporting a return.

 

8.2 Het retourrecht is niet geldig voor volgende producten:

  • Sealed products (e.g. Ink, Toner, software, laptops, desktops, video games, USB flash drives, hard drives, SSDs, headsets, earbuds, etc) with the seal broken.
  • Personalized items (for example, an engraved product)
  • Products with limited expiration dates
  • Perform a service (e.g., remote assistance, installation, data transfer, etc.)
  • Individual products that are part of a bundle

 


8.3 The right of return is only valid in the following situations:

  • The product is in its original condition and undamaged.
  • The product was not put into use.
  • The product must be returned in its original packaging.
  • If accessories or matching components were supplied with the product, they must also be returned in the original packaging. (for example: adapter, power cable, case, pen, mouse, keyboard, etc)

 

8.4 If one or more of these conditions are not met, a portion of the amount will be withheld or the return request will be denied.

 

8.5 If all conditions are met, Axitech will refund the price paid, including shipping costs of the order, as soon as possible, but no later than 14 days after the return of the items.


8.6 If the items delivered by Axitech have not been returned within the "approval period" of clause 8.1, the customer accepts the items as accepted.

 

8.7 The buyer is responsible for the return of the goods, including shipping costs.

 

8.8 If abuse of the right of return is suspected, future orders will be refused.

 

8.9 For more information on Belgian return laws click here.

9.1 Axitech guarantees the quality of the items it delivers for twenty-four months from the delivery of the product.


9.2 If the delivered products do not correspond to the description in the guarantee certificate, the description in the catalogs or on Axitech's website, the buyer can claim a warranty. This is only valid if he notifies Axitech in writing within a period of two months from the day on which the buyer has identified the defect. For customers purchasing products for business or professional use, the period in which notification must be made is 14 days. Together with the notification, the customer must send a detailed description of the defect as well as a copy of the sales invoice. This provision applies only to customers who do not purchase the products for business or professional use.


9.3 Pursuant to a validly exercised warranty claim, the buyer is entitled to a free repair or free replacement (at Axitech's discretion) of the good, except where this would be impossible or disproportionate.


9.4 This warranty does not apply if:
• the item or device was inadequately protected from shipping damage when returned;
• modifications have been made to the item or device;
• there are defects caused by incorrect or improper use, such as failure to observe the accompanying operating instructions;
• the defect was caused by intent or gross negligence;
• there is an external calamity such as lightning, power failure, natural disasters, etc;
• Axitech has not been given the opportunity (in time) to investigate the complaint and possibly to repair the defect.


9.5 The Customer's legal claim shall be time-barred after the expiration of one year from the date on which the Customer established the lack of conformity, without that period being allowed to expire before the end of the two-year period referred to in 8.1.
For buyers who purchase products for business or professional use, the legal claim shall lapse one month from the notification of the defect to Axitech.


9.6 If a lack of conformity becomes apparent within a period of six months from delivery of the product, the presumption that this lack existed at the time of delivery applies as evidence to the contrary, unless this presumption is incompatible with the nature of the product or with the nature of the nonconformity, by taking into account, among other things, the fact that the product is new. This provision does not apply to customers who purchase the products for business or professional use.


9.7 Taking into account the use that the customer has had since the delivery of the product, the customer has the right to demand an appropriate price reduction or the rescission of the purchase agreement:
• if he cannot claim repair or replacement.
• if Axitech has not made the repair or replacement within a reasonable time or without serious inconvenience to the buyer.
The customer is not entitled to demand the dissolution of the agreement if the lack of conformity is of minor significance. This provision applies only to customers who do not purchase the products for business or professional use.


9.8 If the product was delivered to the first buyer for more than one year and Axitech can no longer repair the product or no longer has the item in question in stock, then Axitech offers the option, at the buyer's option, to supply a replacement item at 50% of the purchase price, or to refund 50% of the purchase price paid.
This provision applies only to customers who purchase the products for business or professional use.


9.9 After the expiry of the warranty period as referred to in 8.1, Axitech shall be obliged to indemnify for the hidden defects of the product sold.

10.1 Personal information is stored in Axitech's customer system to process orders. In addition, Axitech uses the data for internal marketing purposes, such as sending catalogs. Axitech applies the relevant legislation when using personal data.


10.2 When Axitech provides data to third parties to perform tasks within the scope of activities described in 10.1, privacy will be maintained.

11.1 Axitech's liability with respect to the sale and delivery of articles is expressly limited to the warranty regulated under clause 9.


11.2 Axitech is not liable for advice it has provided, printing and typesetting errors in catalogs, technical data provided by suppliers or manufacturers and unforeseeable poor quality of the products.


11.3 For the rest, any liability of Axitech shall be limited to the amount actually paid on the relevant invoice sent.

12.1 No later than at the conclusion of the agreement, Axitech will offer these general terms and conditions to the buyer, either electronically or otherwise. The buyer is responsible for printing or saving the terms and conditions if required.


12.2 Axitech makes the following information available on its website:
• its registered address and company number.
• the main characteristics of the products, including the price
• the method and cost of delivery and payment
• the address where complaints may be filed if different from its registered office address
• the method of taking back and returning the product, including any associated costs
• the period of validity of the offer (if applicable)


12.3 If the buyer wishes to dissolve or destroy the agreement on the grounds that Axitech would not comply with legal information obligations, this right must be exercised within 14 working days after acceptance of the order.

 

12.4 Axitech cannot guarantee 100% accurate information for all products. For questions or comments about product information, the buyer should contact customer service. It is the buyer's responsibility to ensure that the correct product is ordered.

13.1 Disputes will be resolved by mutual agreement whenever possible.


13.2 These general terms and conditions are governed by Belgian law and all disputes will be dealt with by the court based on the location of Axitech's registered office.

14.1. The entrepreneur has a sufficiently publicized complaint procedure and handles the complaint in accordance with this complaint procedure.


14.2. Complaints about the implementation of the agreement must be submitted to the entrepreneur within a reasonable time, fully and clearly described, after the consumer has found the defects.


14.3. Complaints submitted to the entrepreneur shall be answered within a period of 14 days from the date of receipt. If a complaint requires a foreseeably longer processing time, the trader will respond within the 14-day period with a notice of receipt and an indication of when the consumer can expect a more detailed response.


14.4. If the complaint cannot be resolved by mutual agreement, a dispute arises that is subject to the dispute resolution procedure.

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