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HP OmniBook X 14-fe1000nb, Qualcomm Snapdragon, 35,6 cm (14 inch), 2240 x 1400, 16 GB, 1 TB, Windows 11 Home SSD Qualcomm X1P-42-100 14.0 inch Zilver
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| SKU | AP4W7EA#UUG |
| EAN | 0198701444220 |
| Brand | HP |
| CPU | Qualcomm X1P-42-100 |
| CPU Core Count | 8 |
| RAM | 16GB |
| RAM Type | LPDDR5x |
| RAM Speed | 8448 MHz |
| GPU Family | Qualcomm |
| GPU Chipset | Qualcomm Adreno GPU |
| Neural Processor Unit | Qualcomm Hexagon |
| Storage | 1TB |
| Storage type | SSD |
| Screen size | 14.0 inch |
| Resolution | 2240 x 1400 |
| LCD Type | IPS |
| Touch Screen | |
| Keyboard Layout | AZERTY BE |
| Connectivity | 3.5mm, Bluetooth, USB 3.1 Type A, USB 3.1 Type C, USB4 Type C Gen 3x2 |
| Operating System | Windows 11 Home |
| Color | Silver |
| Camera Resolution | 5 MP |
| Builtin Speakers | |
| Builtin Microphone | |
| Wifi Version | Wi-Fi 6E |
- Snapdragon® X Plus X1P-42-100 (tot 3,4 GHz, 8 cores)
- Windows 11 Home
- 35,6 cm (14 inch) 2,2K display
- Qualcomm® Adreno™ GPU
- 1 TB SSD storage
HP OmniBook X 14-fe1000nb.
Producttype: Laptop, Vormfactor: Clamshell.
Processorfamilie: Qualcomm Snapdragon, Processormodel: X1P-42-100.
Beeldschermdiagonaal: 35,6 cm (14"), HD type: 2.2K, Resolutie: 2240 x 1400 Pixels.
Intern geheugen: 16 GB, Intern geheugentype: LPDDR5x-SDRAM.
Totale opslagcapaciteit: 1 TB, Opslagmedia: SSD.
On-board graphics adapter model: Qualcomm Adreno GPU.
Inclusief besturingssysteem: Windows 11 Home.
Kleur van het product: Zilver.
Gewicht: 1,34 kg
Producttype: Laptop, Vormfactor: Clamshell.
Processorfamilie: Qualcomm Snapdragon, Processormodel: X1P-42-100.
Beeldschermdiagonaal: 35,6 cm (14"), HD type: 2.2K, Resolutie: 2240 x 1400 Pixels.
Intern geheugen: 16 GB, Intern geheugentype: LPDDR5x-SDRAM.
Totale opslagcapaciteit: 1 TB, Opslagmedia: SSD.
On-board graphics adapter model: Qualcomm Adreno GPU.
Inclusief besturingssysteem: Windows 11 Home.
Kleur van het product: Zilver.
Gewicht: 1,34 kg
Ontdek de kracht van AI en ervaar hoe je efficiënter kunt werken!
De AI-engine met een speciale NPU[2] leert van jou en neemt repetitieve taken uit handen, waardoor je vaardigheden naar een hoger niveau worden getild.
De ideale combinatie van prestaties en mobiliteit
Dankzij Snapdragon® X Plus[1] en de batterijduur tot 26 uur[2] ben je overal productief.
Samenwerkingstools voor echte verbindingen
Til elk gesprek naar een hoger niveau met een 5MP-camera, Windows Studio Effects[4], een 14 inch scherm en Poly Studio-audioafstemming.
Gebouwd voor een betere toekomst
Bevat gerecycled metaal en plastic[5]; EPEAT® Gold met Climate+[6] en ENERGY STAR®-gecertificeerd.
Een frisse blik
Met een vernieuwd Startmenu, makkelijke manieren om te connecten, en toegang tot je favoriete games, nieuws en content, is Windows 11 dé plek om lekker te werken en te creëren. [7]
Snapdragon® X Plus 8-core processor
Werk moeiteloos met de snelle en intelligente Snapdragon® X Plus 8-core processor. Haal meer uit je dag met een apparaat dat moeiteloos alle taken aankan. AI-tools verbeteren de productiviteit en connectiviteit en je profiteert van een lange batterijduur. [8]
Qualcomm® Adreno™ GPU
Ervaar hoogwaardige graphics, soepel gebruik én een batterij die lang meegaat. Geef je mobiele gebruikersinterface, games en geavanceerde grafische applicaties een boost met een snelle responstijd en een uitstekende mobiele verbinding. [9]
Poly Studio-audio
HP en Poly werken samen aan innovatieve, hybride oplossingen met slimme AI-functies. Kristalheldere audio, altijd en overal! Samenwerken was nog nooit zo fijn dankzij Poly Studio.
5 MP IR-camera met tijdelijke ruisonderdrukking en ingebouwde digitale dual-array-microfoons
Met de hoogwaardige camera kun je videobellen waarbij de kleinste details zichtbaar zijn, tot een resolutie van 2592x1944. [20]
Slim design
HP verwerkt steeds meer gerecyclede, hernieuwbare en niet-nieuwe grondstoffen. Omdat kleine dingen een groot verschil kunnen maken, bevat het ontwerp van dit product een percentage gerecyclede metalen. [13]
Slim design
HP verwerkt steeds meer gerecyclede, hernieuwbare en niet-nieuwe grondstoffen. Dit product is ontwikkeld met oog voor het milieu en bevat een percentage gerecycled plastic dat anders in zee zou zijn beland in het ontwerp. [14]
EPEAT® Gold met Climate+
Met EPEAT® Gold with Climate+ kies je voor verantwoord ondernemen en klimaatactie. [15]
ENERGY STAR®-gecertificeerd
Bespaar geld en energie met ENERGY STAR®, gecertificeerd door het EPA, zodat je minder energie verbruikt en geld bespaart waar dat het meeste telt. [16]
HP Fast Charge
Als de batterij van je laptop bijna leeg is, wil je niet uren wachten tot die weer opgeladen is. Zet het apparaat uit en laad het in ongeveer 30 minuten op van 0 tot 50%. [17]
Qualcommâ„¢ FastConnect â„¢ 6900 Wi-Fi 6E dual-band gelijktijdig
Ontgrendel ongekende draadloze prestaties met Qualcomm Wi-Fi 6E-technologie. Benut de kracht van het 6GHz-spectrum voor hogere snelheden en verbeterde connectiviteit. [18]
Geïntegreerd schuifje in de webcam
Je hoeft niet meer je camera af te plakken om zeker te zijn dat niemand stiekem meekijkt. Garandeer je privacy en veiligheid met een fysiek klepje waarmee je de camera van je pc uitschakelt als je deze niet gebruikt. [19]
LPDDR5X-RAM
Ervaar snelle en responsieve prestaties met het energie-efficiënte LPDDR5X-geheugen. Ontworpen om hogere gegevenssnelheden te ondersteunen met minder latentie en snellere bestandsoverdrachten en sneller laden van applicaties. [21]
Haal alles uit je pc's in het nieuwe AI-tijdperk
Met Snapdragon® X Plus[1], een AI-engine met een speciale NPU[2,3] en stroom voor de hele dag zal de nieuwe OmniBook X AI je productiviteit naar een hoger niveau tillen. Verbeter je online samenwerking met een 5MP-camera met Windows Studio Effects[4] en de beste tools.
2 jaar garantie (2-2-0) omvat 2 jaar garantie op onderdelen en arbeid. Geen reparatie op locatie. Voorwaarden verschillen per land. Bepaalde beperkingen en uitsluitingen zijn van toepassing.
<sup>[1]</sup> Multi-core is ontwikkeld om de prestaties van bepaalde softwareproducten te verbeteren. Niet alle klanten of softwareapplicaties zijn noodzakelijkerwijs gebaat bij het gebruik van deze technologie. De prestaties en klokfrequentie zijn mede afhankelijk van de applicatieworkload en de hardware- en softwareconfiguraties. De nummering van Qualcomm verwijst niet naar de kloksnelheid.<br><sup>[2]</sup> Voor functies en software waarvoor een NPU is vereist, moet mogelijk software worden aangeschaft en is een abonnement of ondersteuning door een software- of platformleverancier vereist. Software van derden kan specifieke configuratie- of compatibiliteitsvereisten hebben. De NPU-inferentieprestaties zijn variabel en afhankelijk van het gebruik, de configuratie en andere factoren.<br><sup>[3]</sup> Gebaseerd op een interne analyse van HP van Next Gen-pc's met een 40-60 TOPS NPU van (huidige datum). Batterijduur getest door HP met continu FHD-video afspelen, resolutie van 1080p (1920x1080), 200 nits helderheid, systeemaudioniveau als standaardwaarde, geluidsniveau afspelen op 100%, full-screen afgespeeld vanuit lokale opslag, hoofdtelefoon aangesloten of via speaker (als er geen poort voor audio-aansluiting is), draadloos aan maar niet verbonden. De werkelijke batterijduur varieert afhankelijk van de configuratie en de maximale capaciteit neemt af met de tijd en met het gebruik.<br><sup>[4]</sup> Om de beschreven kenmerken te gebruiken is mogelijk software of een andere applicatie van derden vereist.<br><sup>[5]</sup> De speakerbehuizing van deze laptops is gemaakt met plastic dat anders in zee zou zijn beland. De keycaps bevatten PCR-materiaal en de productafdekking bevat gerecycled aluminium. Het percentage materiaal in elk onderdeel varieert per product.<br><sup>[6]</sup> Zie www.epeat.net voor de registratiestatus en niveaus per land.<br><sup>[7]</sup> Niet alle functies zijn beschikbaar in alle edities of versies van Windows. Mogelijk zijn een hardware-upgrade en/of apart aangeschafte hardware, drivers, software of een BIOS-update nodig om de functionaliteit van Windows volledig te benutten. Windows wordt automatisch bijgewerkt en geactiveerd. Een internetverbinding met hoge snelheid en een Microsoft-account zijn vereist. Je internetprovider kan kosten in rekening brengen en na verloop van tijd kunnen er extra eisen van kracht worden voor updates. Kijk op http://www.windows.com.<br><sup>[8]</sup> Multi-core is ontwikkeld om de prestaties van bepaalde softwareproducten te verbeteren. Niet alle klanten of softwareapplicaties zijn noodzakelijkerwijs gebaat bij het gebruik van deze technologie. De prestaties en klokfrequentie zijn mede afhankelijk van de applicatieworkload en de hardware- en softwareconfiguraties. De nummering van Qualcomm verwijst niet naar de kloksnelheid. Voor functies en software waarvoor een NPU is vereist, moet mogelijk software worden aangeschaft en is een abonnement of ondersteuning door een software- of platformleverancier vereist. Software van derden kan specifieke configuratie- of compatibiliteitsvereisten hebben. De NPU-inferentieprestaties zijn variabel en afhankelijk van het gebruik, de configuratie, software en andere factoren.<br><sup>[9]</sup> Multi-core is ontwikkeld om de prestaties van bepaalde softwareproducten te verbeteren. Niet alle klanten of softwareapplicaties zijn noodzakelijkerwijs gebaat bij het gebruik van deze technologie. De prestaties en klokfrequentie zijn mede afhankelijk van de applicatieworkload en de hardware- en softwareconfiguraties. De nummering van Qualcomm verwijst niet naar de kloksnelheid. Niet alle functies zijn beschikbaar in alle edities of versies van Windows. Voor sommige systemen zijn mogelijk bijgewerkte en/of afzonderlijk aangeschafte hardware, drivers, software of BIOS-updates vereist om optimaal gebruik te kunnen maken van de functionaliteit van Windows. Windows 10S wordt automatisch bijgewerkt en deze functie is altijd ingeschakeld. Je internetprovider kan kosten in rekening brengen. Voor latere updates kunnen mogelijk aanvullende vereisten gelden. Zie http://www.microsoft.com. Microsoft en Windows zijn geregistreerde handelsmerken of handelsmerken van Microsoft Corporation in de Verenigde Staten en/of andere landen.<br><sup>[13]</sup> De onderdelen van het toetsenbord bevatten gerecycled plastic uit consumentenproducten. Het percentage uit consumentenproducten gewonnen gerecycled plastic in elk onderdeel verschilt per product.<br><sup>[14]</sup> De laptops zijn gemaakt met gerecycled metaal in de klep. Het percentage gerecycled metaal varieert per product.<br><sup>[15]</sup> Het percentage gerecycled oceaanplastic dat elk component bevat varieert per product.<br><sup>[16]</sup> EPEAT® Gold with Climate+ geregistreerd waar van toepassing. EPEAT-registratie varieert per land. Zie www.epeat.net voor de registratiestatus per land.<br><sup>[17]</sup> ENERGY STAR en het ENERGY STAR-logo zijn geregistreerde handelsmerken van het United States Environmental Protection Agency.<br><sup>[18]</sup> Laadt de accu binnen 30 minuten op tot 50% als het systeem is uitgeschakeld (met de opdracht 'Afsluiten'). Aanbevolen voor gebruik met de HP adapter die bij de laptop wordt meegeleverd, niet aanbevolen voor een acculader met kleinere capaciteit. Zodra de accu voor 50% is opgeladen, gaat het opladen door op normale snelheid. De oplaadtijd kan ongeveer +/- 10% afwijken, afhankelijk van de tolerantie van het systeem. Beschikbaar op bepaalde HP producten. Kijk op http://store.hp.com voor een compleet overzicht van productkenmerken.<br><sup>[19]</sup> Een draadloos toegangspunt en internetservice zijn vereist en moeten apart worden aangeschaft. Openbare draadloze toegangspunten zijn beperkt beschikbaar. Wi-Fi 6 (802.11ax) is achterwaarts compatibel met eerdere 802.11-specificaties. De specificaties voor Wi-Fi 6 zijn voorlopig en nog niet definitief. Indien de definitieve specificaties verschillen van de voorlopige specificaties, kan dit gevolgen hebben voor de communicatie van de laptop met andere Wi-Fi 6-apparaten. Alleen verkrijgbaar in landen waar 802.11ax wordt ondersteund.<br><sup>[20]</sup> Om de beschreven kenmerken te gebruiken is mogelijk software of een andere applicatie van derden vereist. Een internetabonnement is vereist, maar niet inbegrepen.<br><sup>[21]</sup> Features may require software or other 3rd party applications to provide the described functionality. Internet service required and not included.<br>Disclaimers van technische specificaties<br>25 GB gratis opslag in Dropbox gedurende 12 maanden vanaf de registratiedatum. Kijk voor meer informatie en de gebruiksvoorwaarden, inclusief annuleringsvoorwaarden, op de website https://www.dropbox.com/help/space/hp-promotion. Internetservice is vereist, maar niet inbegrepen.<br>Internettoegang is vereist, maar niet inbegrepen. McAfee is vooraf geïnstalleerd op je pc en een account is vereist voor activering. Na de evaluatieperiode moet het abonnement worden verlengd. De VPN-functie is niet beschikbaar in India, China, Syrië en Noord-Korea. McAfee is niet compatibel met Windows 11 in S-modus. Je moet de S-modus permanent uitschakelen. Er zijn geen kosten verbonden aan het uitschakelen van de S-modus, maar je kunt deze niet meer terug inschakelen.<br>Laadt de accu binnen 30 minuten op tot 50% als het systeem uit is (met de opdracht 'Afsluiten'). Aanbevolen voor gebruik met de HP adapter die bij de laptop wordt meegeleverd. Niet aanbevolen voor een lader met kleinere capaciteit. Zodra de accu voor 50% is opgeladen, gaat het opladen door op normale snelheid. De oplaadtijd kan ongeveer 10% afwijken, afhankelijk van de tolerantie van het systeem. Beschikbaar op bepaalde HP producten. Kijk op http://store.hp.com voor een compleet overzicht van productkenmerken.<br>Batterijduur getest door HP op basis van continu afspelen van een video in FHD, een resolutie van 1080p (1920x1080), 150 nits helderheid, geluidsniveau van het systeem op 17% als standaardwaarde, geluidsniveau van de speler op 100%, op volledig scherm afgespeeld vanuit de lokale opslag, met aangesloten hoofdtelefoon of (als er geen poort voor audio-aansluiting is) via de speaker en met wifi ingeschakeld maar niet verbonden. De werkelijke batterijduur varieert afhankelijk van de configuratie en de maximale capaciteit neemt af met de tijd en met het gebruik.<br>Wi-Fi 6E ondersteunt gigabit-datasnelheid bij het versturen van bestanden tussen twee apparaten die met dezelfde router verbonden zijn. Vereist een draadloze router, wordt afzonderlijk verkocht.<br>Wi-Fi 6E vereist een Wi-Fi 6E-router, afzonderlijk verkrijgbaar, om in de 6 GHz-band te kunnen werken. Openbare draadloze toegangspunten zijn beperkt beschikbaar. Wi-Fi 6E is achterwaarts compatibel met eerdere 802.11-specificaties. En is beschikbaar in landen waar 6 GHz wordt ondersteund.<br>Alle specificaties vertegenwoordigen de gemiddelde specificaties van HP's onderdelenfabrikanten; de werkelijke prestaties kunnen hoger of lager zijn.<br>Percentage actief plus niet-actief weergavegebied in verhouding tot actief weergavegebied plus rand. Gemeten met klep verticaal op het bureau.<br>De beste resultaten voor HP opladen in slaapstand worden bereikt met een standaardkabel voor een USB-oplaadprotocol of een kabeladapter met een extern apparaat.<br>TÜV Low Blue Light is de kwaliteitsspecificatie van de schermconformiteitstest. Kijk voor meer informatie op https://www.certipedia.com/?locale=en#search.<br>De werkelijke watturen (Wh) van de accu verschillen per ontwerp. De accucapaciteit neemt gestaag af in verband met de houdbaarheid, de tijd, het gebruik, de omgeving, de temperatuur, de systeemconfiguratie, geladen apps, kenmerken, voedingsbeheerinstellingen en andere factoren.<br>Moet binnen 180 dagen na activering van Windows worden geactiveerd.<br>Gebaseerd op US EPEAT®-registratie volgens IEEE 1680.1-2018 EPEAT®. EPEAT®-status varieert per land. Kijk voor meer informatie op www.epeat.net.<br>Eyesafe® Display for Low Blue Light is de kwaliteitsspecificatie van de schermconformiteitstests. Kijk voor meer informatie op https://eyesafe.com.<br>Gewicht en systeemafmetingen variëren afhankelijk van de configuratie en productieverschillen.<br>Het percentage gerecycled oceaanplastic dat elk component bevat varieert per product.<br>De laptops zijn gemaakt met gerecycled metaal in de klep. Het percentage gerecycled metaal varieert per product.<br>De onderdelen van het toetsenbord bevatten gerecycled plastic uit consumentenproducten. Het percentage gerecycled plastic uit consumentenproducten in elk onderdeel varieert per product.<br>De Flickerfree-technologie voorkomt storende flikkeringen op het scherm door de integratie van led-backlights met DC-dimfunctie of led-emissies. OLED-paneel is functioneel met DC DIMMING boven de 100 nits.<br>Voor de werking van Bluetooth® 5.3 is Microsoft OS-/Chrome OS-ondersteuning vereist. Zolang de ondersteuning van Microsoft OS/Chrome OS niet beschikbaar is, functioneert Bluetooth® 5.3 als Bluetooth® 5.2 of lager.
Delivery
Welcome to the shipping information page.
Here u will find useful information about our shipping conditions
U can buy your products online at Axitech and let them be delivered swiftly ar your home or at work. Delivery times can vary depending on the selected delivery address, availability of the products and the date and time of the order. A tracking number is included in your confirmation email, allowing you to check the status of your shipment at any given time.
Stock
You can find the status of local and central stock on our product pages.
Local stock means stock that is physically present in our store.
Central stock means stock available from our suppliers.
For delivery times, this means that products from local stock can usually be delivered a little earlier.
Prices
Belgium
- 1-2 Days
Netherlands, Luxembourg
- 2-3 Days
Germany, France
- 3-5 Days
European Union
- 3-5 Days
Rest of Europe
- 5-10 Days
Guidelines:
- Delivery to postboxes is not possible.
- Shipping services may be delayed during certain periods. Keep this in mind.
- Products that are large and/or heavy will not be delivered outside of Belgium
*Voor producten die te groot en/of zwaar zijn wordt een verzendkost van €130 aangerekend.
Deliveries outside of Europe
Deliveries outside of Europe are not offered by default.
If you're outside of Europe and would like to order a product, contact us.
Retours
For all your purchases (excluding software), a 14-day cooling-off period applies; you can return your product in the original packaging to our store or send it back during this period.
Be sure to mention your order number, describe the nature of the problem with your product, and add photos if relevant.
For more information click here
Write Your Own Review
Order
Click here to see how to place an order.
You can always view your orders on your account page. Here you can also cancel them.
If you ordered without an account, you can best send us an email so that we can cancel it for you.
Once an order is placed, it can no longer be changed. If you want to place another order, first cancel your old order.
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The quantities you see on a product are the stock from our suppliers.
If local stock is mentioned, it means we have it available in the store.
If a product is marked as out of stock, it means it is currently unavailable from both our suppliers and in our store.
Payments
We offer the following payment options:
Cash: Store
Bancontact / Maestro / Mister Cash: Store and webshop
MasterCard / VISA: Store and webshop
iDeal: Webshop
KBC: Webshop
Belfius: Webshop
ING: Webshop
Bank transfer: Webshop
PayPal: No
Ecocheques: Store (Refurbished products)
Installment plan: No
Has your payment via Bancontact failed? First check whether the money has been debited or not. Is this not the case? Then you can immediately place an order again.
Has the money been debited from your bank account but you have not received a confirmation email after an hour? Then send us an email and include your transaction number. This is always stated in the debit details. We will assist you as soon as possible.
You have placed an order and want to pay with a credit card, but you receive the message that your credit card has been declined. That is unfortunate. Rest assured, we do not charge money from a declined credit card and you will receive a notification that the order cannot be processed. You can simply place your order again with another payment method such as Bancontact.
Did you pay via iDEAL? Then we will transfer the payment back to your account. If you paid with your credit card and returned your entire order, we will refund the amount to your credit card. Did you only return part of your order? Then we will transfer the money to your specified account number. When your account number is not known, we kindly ask you to provide it to us. Have you been to our store and paid there? Then we ask for your account number so we can refund the amount. Refunds are made within 3 to 5 business days.
Have you not received a refund after 3 to 5 business days? The time it takes for your refund to appear back in your account varies from bank to bank. If you have not received a refund after 7 business days, it is best to contact our customer service.
Email us!
Your VAT number is checked with VIES (VAT Information Exchange System), and if it is valid and you qualify for VAT-free purchases, this is done automatically for you.
If this does not work, you can always contact our customer service as a professional customer with a valid VAT number to place your order.Â
Be as complete as possible in the description of your order, preferably with URL links from our webshop, so that we can assist you as quickly as possible. An invoice is always created.
Email us!
Delivery & Pickup
You can find a detailed overview of our shipping locations and rates here.
You can track the status of your order on your account page.
Click on 'My orders', then select the correct order.
Then click on 'Order Shipments', next to 'Invoices'
Now you have an overview of all shipments of the order.
Each shipment has its own tracking link, you can find this just under the shipment number.
Of course, you can pick up your order at our store in Mechelen! Indicate this during your order, and we will notify you when your product is ready for pickup.
That's annoying, but don't worry. First, check the following points:
- Check the 'Track & Trace code', it may provide more insight into the delay of your package.
- Check the delivery address, was it entered correctly during the order?
- Check your mailbox, it may contain a message that you were not at home during the delivery. It is possible that the mailman or courier will offer your package again or has delivered it to the neighbors.
- If none of these provide clarity, please contact us.
Email us!
Warranty & Repairs
You can bring in your repair at any time without an appointment at our store!
When you bring your device to us, an inspection and quote are carried out within 2 working days*.
If you cannot come to us, you will have to send your device. This is best done in consultation with us after you send us an email describing the problem. You should assume that you will have to miss your device for 10 workdays*.
NOTE! We only accept repairs by shipment from Belgium. If you send your repair from abroad, your shipment will be refused and immediately returned.
Describe the nature of the problem with your device and add photos if relevant. We will respond to you within 24 hours during our opening hours.
Request a repair!
You can always inquire about the status of your repair by sending an email. We will respond as soon as possible.
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U can always view the status of the repair using the QR code or the link that u can find on the claim ticket that u received when u brought in your device.
Email us!
We repair Windows, Linux, and Apple computers.
We also replace glass back covers for iPhones!
We do not offer replacement devices while your device is being repaired. We do offer rental services, prices and terms are determined according to the needs and specific wishes of the customer. Send a request for more information.
Email us!
We offer the following warranty periods and conditions:
New product: 2 year
Refurbished product: 1 or 2 year  Meer informatie
Repairs: 6 months
We never provide a warranty for software issues. Warranty is only provided for manufacturing defects, not user errors.
Click here to consult our sales terms and conditions.
Click here to consult our repair conditions.
Returns & Exchanges
No.
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Due to the nature of the products we offer, testing is equivalent to putting the device into service.
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For more information, view our sales terms and conditions here.
Not satisfied with your products? Delivered defective?
We are sorry to hear that; we will ensure this is rectified as soon as possible.
You can immediately return your product in the original packaging to our store or send it back. We will then send you the same product as a replacement as soon as possible.
Be sure to mention your order number, describe the nature of the problem with your product, and add photos if relevant.
You can also request an RMA on your account page under the orders menu.
Address & Customer Service
Our store is located at Battelsesteenweg 275, 2800 Mechelen in Belgium. (directly opposite Carrefour)
Contact Form
The store is open on:
Monday to Saturday
from 10:00 to 18:00
Closed on holidays
Security & Privacy
Refurbished
Refurbished devices are thoroughly checked, cleaned, repaired, and updated. These are then offered for sale at a high discount. This is not only good for your budget but also for the environment, as there is less need for new electronic materials and older materials are reused.
In addition to big discounts, we also offer a 1-year warranty on all refurbished materials purchased from us!
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Our refurbished products all have a rating, indicated with a star rating.
3 Stars: C grade
4 Stars: B grade
5 Stars: A grade
C grade means the device functions perfectly but has very visible cosmetic damage. These are usually offered at a larger discount.
B grade means the device functions perfectly but has a few minor cosmetic flaws. (small scratches, dents in the casing, etc.)
A grade means the device has been used, but it is not (or barely) noticeable. It's just like buying a new one, but cheaper!
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Acquisition
Terms and Conditions
1.1 These general terms and conditions apply to all offers made by Axitech and to all agreements concluded (with Belgian buyers of Axitech products).
1.2 Unless expressly agreed otherwise, the applicability of other general terms and conditions is excluded.
2.1 All statements made by Axitech on the website or in catalogs are considered to be an invitation to make an offer.
2.2 Orders can be placed with a fully completed order card (indicating customer number, your most recent street address, the correct order numbers and numbers of items to be ordered), by fax, by e-mail, via websites.
2.3 By placing an order, the buyer accepts the applicability of the general conditions mentioned on the site and in the catalogs. The most current terms and conditions will be posted on the website.
2.4 Axitech reserves the right to refuse orders under a minimum order amount or to charge a surcharge for such orders. Furthermore, conditions such as prepayment may be attached to the acceptance of orders.
2.5 If, for any reason, acceptance of an order for a particular item proves impossible, Axitech will, in consultation with the buyer, endeavour to supply an item comparable in price and quality. The order will be accepted in modified form after agreement.
2.6 The agreement is established at the time Axitech has accepted the order.
3.1 The prices on Axitech's websites are the current prices. Prices in mailings may differ due to price changes made after the mailings were printed.
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3.2 The price listed on the website may be incorrect. If the price is disproportionately low, Axitech may cancel the order or still charge the customer the correct price.
3.3 As long as the agreement has not been concluded, Axitech shall be entitled to change the prices and further terms and conditions.
3.4 All prices are inclusive of VAT and cost of packaging, exclusive of cost of transportation, shipping and legal fees unless otherwise stated. Per order, depending on the method of payment, a one-time contribution to the shipping costs mentioned on the websites and in the catalogs will be charged.
3.5 Axitech is also entitled to pass on changes in the rate of turnover tax and any other taxes and/or levies after the agreement has been concluded.
4.1 Axitech will determine the method of transportation and the carrier. If the customer has special transport requirements, the additional costs shall be borne by the customer. All orders will be delivered to the customer's specified pickup point or street address.
4.2 Axitech will deliver the order promptly. In the event of a delay in the delivery of all or part of the order, Axitech will send a notice no later than three weeks after acceptance of the order. Customer then has the right to cancel the order, to the extent delayed, without charge no later than seven days after receipt of the delay notice.
4.3 Axitech reserves the right to deliver the order in parts. There are no additional costs associated with partial deliveries or backorders.
4.4 Despite all the care we take with orders, it may happen that an order is not delivered or is incomplete. The buyer is required to report this within 7 days of receiving the items. In that case, the delivery will be completed or redone at Axitech's expense if necessary.
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4.5 Axitech is not responsible for delays in deliveries once shipped. Delivery services can be delayed due to several factors: busy periods, strikes, wrong address, traffic, and so on.
5.1 Payment shall be made by bank or giro, credit card or online banking on terms further set forth on the websites and in the catalogs.
5.2 If it is agreed that payment will be made on account, a (fatal) payment term of 30 days after the invoice date will apply.
5.3 In cases that give rise to it, Axitech reserves the right not to accept a method of payment proposed by the buyer. In this case, this will be communicated and the order will be sent after prepayment.
5.4 Settlement with claims against Axitech or suspension shall not be permitted unless such settlement is still agreed upon in writing.
5.5 Prepayment is only possible by bank or giro transfer.
5.6 After exceeding a payment term, the customer shall owe the statutory interest and all judicial and extrajudicial collection costs with a minimum of € 100. Axitech may then suspend fulfilment of its obligations or dissolve the agreement by letter.
6.1 Goods delivered shall remain the property of Axitech until all (payment) obligations have been fulfilled. This applies to all obligations for which the law permits the creation of a reservation of title.
6.2 Axitech shall be irrevocably authorised, without notice of default being required, to take back the articles that have remained the property of Axitech (or have them taken back).
7.1 The right of renunciation does not apply to customers who purchase products for business or professional use.
7.2 The customer, who does not purchase the products for business or professional use, has the right to renounce the purchase, without payment of a fine and without giving any reason, provided that Axitech is informed thereof by letter or by fax within a period of 14 working days from the day following the day of delivery of the product. The goods must be returned in the original packaging, accompanied by a copy of the relevant invoice and stating the reason for return.
7.3 For the exercise of his right of renunciation, the costs of returning the products shall be borne by the customer.
7.4 In the case of delivery of immediately reproducible products protected by copyright law and in the case of distance selling of cosmetics, the customer is obliged to return the product in its intact safety packaging.
7.5 In case of exercise of the renunciation right, Axitech shall be obliged to refund the amounts already paid by the buyer, without any costs. Reimbursement shall be made within thirty days following the day of notification of renunciation.
7.6 The customer cannot exercise the right of renunciation concerning delivery of audio and video recordings and computer software of which the seal has been broken by the customer.
8.1 The buyer has up to 14 days for reflection after delivery of the goods. The buyer must deliver the goods to Axitech within 14 days of reporting a return.
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8.2 Het retourrecht is niet geldig voor volgende producten:
- Sealed products (e.g. Ink, Toner, software, laptops, desktops, video games, USB flash drives, hard drives, SSDs, headsets, earbuds, etc) with the seal broken.
- Personalized items (for example, an engraved product)
- Products with limited expiration dates
- Perform a service (e.g., remote assistance, installation, data transfer, etc.)
- Individual products that are part of a bundle
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8.3 The right of return is only valid in the following situations:
- The product is in its original condition and undamaged.
- The product was not put into use.
- The product must be returned in its original packaging.
- If accessories or matching components were supplied with the product, they must also be returned in the original packaging. (for example: adapter, power cable, case, pen, mouse, keyboard, etc)
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8.4 If one or more of these conditions are not met, a portion of the amount will be withheld or the return request will be denied.
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8.5 If all conditions are met, Axitech will refund the price paid, including shipping costs of the order, as soon as possible, but no later than 14 days after the return of the items.
8.6 If the items delivered by Axitech have not been returned within the "approval period" of clause 8.1, the customer accepts the items as accepted.
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8.7 The buyer is responsible for the return of the goods, including shipping costs.
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8.8 If abuse of the right of return is suspected, future orders will be refused.
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8.9 For more information on Belgian return laws click here.
9.1 Axitech guarantees the quality of the items it delivers for twenty-four months from the delivery of the product.
9.2 If the delivered products do not correspond to the description in the guarantee certificate, the description in the catalogs or on Axitech's website, the buyer can claim a warranty. This is only valid if he notifies Axitech in writing within a period of two months from the day on which the buyer has identified the defect. For customers purchasing products for business or professional use, the period in which notification must be made is 14 days. Together with the notification, the customer must send a detailed description of the defect as well as a copy of the sales invoice. This provision applies only to customers who do not purchase the products for business or professional use.
9.3 Pursuant to a validly exercised warranty claim, the buyer is entitled to a free repair or free replacement (at Axitech's discretion) of the good, except where this would be impossible or disproportionate.
9.4 This warranty does not apply if:
• the item or device was inadequately protected from shipping damage when returned;
• modifications have been made to the item or device;
• there are defects caused by incorrect or improper use, such as failure to observe the accompanying operating instructions;
• the defect was caused by intent or gross negligence;
• there is an external calamity such as lightning, power failure, natural disasters, etc;
• Axitech has not been given the opportunity (in time) to investigate the complaint and possibly to repair the defect.
9.5 The Customer's legal claim shall be time-barred after the expiration of one year from the date on which the Customer established the lack of conformity, without that period being allowed to expire before the end of the two-year period referred to in 8.1.
For buyers who purchase products for business or professional use, the legal claim shall lapse one month from the notification of the defect to Axitech.
9.6 If a lack of conformity becomes apparent within a period of six months from delivery of the product, the presumption that this lack existed at the time of delivery applies as evidence to the contrary, unless this presumption is incompatible with the nature of the product or with the nature of the nonconformity, by taking into account, among other things, the fact that the product is new. This provision does not apply to customers who purchase the products for business or professional use.
9.7 Taking into account the use that the customer has had since the delivery of the product, the customer has the right to demand an appropriate price reduction or the rescission of the purchase agreement:
• if he cannot claim repair or replacement.
• if Axitech has not made the repair or replacement within a reasonable time or without serious inconvenience to the buyer.
The customer is not entitled to demand the dissolution of the agreement if the lack of conformity is of minor significance. This provision applies only to customers who do not purchase the products for business or professional use.
9.8 If the product was delivered to the first buyer for more than one year and Axitech can no longer repair the product or no longer has the item in question in stock, then Axitech offers the option, at the buyer's option, to supply a replacement item at 50% of the purchase price, or to refund 50% of the purchase price paid.
This provision applies only to customers who purchase the products for business or professional use.
9.9 After the expiry of the warranty period as referred to in 8.1, Axitech shall be obliged to indemnify for the hidden defects of the product sold.
10.1 Personal information is stored in Axitech's customer system to process orders. In addition, Axitech uses the data for internal marketing purposes, such as sending catalogs. Axitech applies the relevant legislation when using personal data.
10.2 When Axitech provides data to third parties to perform tasks within the scope of activities described in 10.1, privacy will be maintained.
11.1 Axitech's liability with respect to the sale and delivery of articles is expressly limited to the warranty regulated under clause 9.
11.2 Axitech is not liable for advice it has provided, printing and typesetting errors in catalogs, technical data provided by suppliers or manufacturers and unforeseeable poor quality of the products.
11.3 For the rest, any liability of Axitech shall be limited to the amount actually paid on the relevant invoice sent.
12.1 No later than at the conclusion of the agreement, Axitech will offer these general terms and conditions to the buyer, either electronically or otherwise. The buyer is responsible for printing or saving the terms and conditions if required.
12.2 Axitech makes the following information available on its website:
• its registered address and company number.
• the main characteristics of the products, including the price
• the method and cost of delivery and payment
• the address where complaints may be filed if different from its registered office address
• the method of taking back and returning the product, including any associated costs
• the period of validity of the offer (if applicable)
12.3 If the buyer wishes to dissolve or destroy the agreement on the grounds that Axitech would not comply with legal information obligations, this right must be exercised within 14 working days after acceptance of the order.
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12.4 Axitech cannot guarantee 100% accurate information for all products. For questions or comments about product information, the buyer should contact customer service. It is the buyer's responsibility to ensure that the correct product is ordered.
13.1 Disputes will be resolved by mutual agreement whenever possible.
13.2 These general terms and conditions are governed by Belgian law and all disputes will be dealt with by the court based on the location of Axitech's registered office.
14.1. The entrepreneur has a sufficiently publicized complaint procedure and handles the complaint in accordance with this complaint procedure.
14.2. Complaints about the implementation of the agreement must be submitted to the entrepreneur within a reasonable time, fully and clearly described, after the consumer has found the defects.
14.3. Complaints submitted to the entrepreneur shall be answered within a period of 14 days from the date of receipt. If a complaint requires a foreseeably longer processing time, the trader will respond within the 14-day period with a notice of receipt and an indication of when the consumer can expect a more detailed response.
14.4. If the complaint cannot be resolved by mutual agreement, a dispute arises that is subject to the dispute resolution procedure.
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